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My kobo keeps going into sleep mode while I'm using it. Kobo
Hi, My kobo keeps going into sleep mode while I'm using it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,006 satisfied customers
I have an aura e reader. This isnt the first time that it
I have an aura e reader. This isnt the first time that it got stuck in sleep mode. I was lucky the last two times and it started working again. but it has been 3 days now and is still stuck in sleep m… read more
Randy***** CellTech
Randy***** CellTech
1,864 satisfied customers
My new kobo aura H2O Edition 2 just put itself to sleep. I
My new kobo aura H2O Edition 2 just put itself to sleep. I cannot wake it up, it is charged and charging it is not doing anything to it. I am unable to turn it off or wake it up. … read more
Cris
Cris
1,316 satisfied customers
When i turn it on i get my home and then it goes into
Second opinion] when i turn it on i get my home and then it goes into sleeping mode immediately… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,685 satisfied customers
I have a back lit Kobo CC0560. It won' t come out of
I have a back lit Kobo CC0560. It won' t come out of sleeping. Won't connect to computer. Does not react to reset. … read more
Harry
Harry
2,394 satisfied customers
Kobo Glow is stuck in sleep mode :( Will light up but won't
Kobo Glow is stuck in sleep mode :( Will light up but won't exit sleep. Can't reset it. Can't shut it off either. … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I have kobo that is about 4 years old. It is a silver back
I have kobo that is about 4 years old. It is a silver back and the word "silver" was in its model name. I can't remember more. My Kobo has frozen. I can't get it out of sleep mode. I can't even turn i… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My Kobo seems to be "blocked and will not open. It is almost
My Kobo seems to be "blocked and will not open. It is almost fully charged so it is not flat battery. At the moment it is just stuck on screen " Connected and Charging". What must I do to reopen my bo… read more
Nathan
Nathan
Bachelors of Science
25,445 satisfied customers
My name is ***** *****. My Kobo is stuck in the sleeping
Customer: Hello my name is ***** *****. My Kobo is stuck in the sleeping mode. I have charged it both with the wall and computer chargers,nothing. I tried the paper clip in the little hole, nothing … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,857 satisfied customers
My Kobo glo, which I have only had since xmas seems to be having
My Kobo glo, which I have only had since xmas seems to be having ongoing problems with h e on/off switch screen looks a bit odd and even after charging all afternoon I can't get it out of sleep mode.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a Kobo glow. It is in sleep mode and will not turn
I have a Kobo glow. It is in sleep mode and will not turn on. The light works. when I plug it into my computer it is not recognized as being there. I also have a Kobo touch which works fine and immedi… read more
Cris
Cris
1,316 satisfied customers
I have an ereader, received it 2 months ago. it is stuck in
I have an ereader, received it 2 months ago. it is stuck in sleep mode. looking for solutions to get it going again! thanks joe… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
I have checked on the box and on the Kobo e-reader and can
I have checked on the box and on the Kobo e-reader and can find nothing that says the model, also it will not stay charged unless I completely turn it off even when I manually put it in the sleep mode… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,270 satisfied customers
I have tried to download and purchase the novel "Prisoner of
I have tried to download and purchase the novel "Prisoner of Tehran" by Marina Nemat and at this point I can't figure out what I have done. On the screen Kobo tells me: a: I now have 2 items and 69.9 … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
i recharge my wireless ereader for probably over three hours,
i recharge my wireless ereader for probably over three hours, start reading, and when i've read 3% of my book ( about ten pages) my battery is nearly empty and i am told to recharge it again. Why? i c… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,857 satisfied customers
Im trying to set up a kobo touch reader for a friend. Neither
I'm trying to set up a kobo touch reader for a friend. Neither of us is good on a pc! the reader isn't connected to the pc; it's switched on and in sleep mode. I brought up the kobo website, got to th… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
my kobo touch ereader is seized somehow. It was in sleep mode
my kobo touch ereader is seized somehow. It was in sleep mode when I turned it on to resume reading it went to the home page and quit. I have tried to restart it with the paper clip method but nothing… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
my wonderful Kobo just froze and I cannot read the next page when
my wonderful Kobo just froze and I cannot read the next page when I connect to the computer it says "computer connected" but I am unable to change the screen by tapping as usual if I use the "turn off… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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