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I have an older nook and it's not holding a charne anymore.
I have an older nook and it's not holding a charne anymore. Can I do anything to improve this?? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
Forgot my password. It has been a time - it was lost for a
Hi, Forgot my password JA: When could you last access your device? Customer: It has been a long time - it was lost for a while JA: Have you tried a Factory Reset? The E-reader Expert can walk you thro… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a Nook that Ive had forany years, but now the battery
I have a Nook that Ive had forany years, but now the battery is dead and trying to recharge it, the charger plugged into the wall makes a hissing sound and doesn't charge at all. … read more
Harry
Harry
2,299 satisfied customers
Nook is charged but when the screen comes up to put in
Nook is charged but when the screen comes up to put in password ***** touch screen does not work … read more
Harry
Harry
2,299 satisfied customers
My screen has a line across it. Can it be fixed? Nook/Model
It just started a couple of days ago. Other than turning it off, I haven't done any trouble shooting. … read more
Josh
Josh
Technician
22,975 satisfied customers
I haven't used my nook in quite some time. Now I can't
Hello! I haven't used my nook in quite some time. Now I can't unlock it as I do not remember the CC I used to purchase the book I'd like to reread. Any … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I have not used my Nook since I stopped working because I
I have not used my Nook since I stopped working because I could no longer pay for downloads. Now, I would like to use it again, but cannot remember or reset the password ***** the WiFi, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
Have an early nook. cannot now download titles from the
have an early nook. cannot now download titles from the library. barnes & noble says it is not compatible with with adobe 4.5. must use 3.0 also get error message saying title not authorized to transf… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,253 satisfied customers
I accidentally dropped my nook yesterday--about 18
I accidentally dropped my nook yesterday--about 18 inches--onto a hardwood floor. It won't do anything now. I can't bring it up and it won't even turn off. Please tell me there is a way to fix this! I… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I have an early edition Nook, model number BNRV300. software
I have an early edition Nook, model number BNRV300. software ver 1.2.1 that is low in space. How do I export some ofmy books?… read more
Nathan
Nathan
Bachelors of Science
25,031 satisfied customers
I having a issue with my nook not holding a charge. Is this
I having a issue with my nook not holding a charge. Is this a battery problem? Do need a new battery, if so where do I find them and how much?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I have a nook BNRV300 that the screen reads "Your NOOK is starting
I have a nook BNRV300 that the screen reads "Your NOOK is starting UP..." It never gets out of this mode. What is going on with it. It has not been used for about 5 months. Thanks for your help. Sue… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My Nook keeps going to sleep while I am reading. When I try
My Nook keeps going to sleep while I am reading. When I try to re-awaken it, it is 20 or 30 pages behind where I was. If I try to go back it goes to sleep when I reach the point where it went to sleep… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I have an original Nook. Suddenly it will no longer charge
I have an original Nook. Suddenly it will no longer charge enough to turn on or hold a charge at all. Is there any way to fix this rather than buy a new one?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
This is Dan. I have the model BNRV300. It is locked up in
This is Dan. I have the model BNRV300. It is locked up in the screen saver mode. I cannot wake it up or turn it off. What should I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I keep getting a "A Problem occured. Please try again. If
I keep getting a "A Problem occured. Please try again. If you continue to to receive this contact...... When I get it back working it has the wrong book showing. I have to go back to the library and p… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
HI There! How are you doing !...HELP PLEASE.....Im a nook
HI There! How are you doing?!...HELP PLEASE.....I'm a nook newbe. I'ts actually my Mom's and she doesn't have a computer. I set up an account w/ barnes and noble for her and downloaded some free books… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cannot get my nook to open new material, it has downloaded
I cannot get my nook to open new material, it has downloaded but will not open the book. Also I need to know how to download new software mine is still l.2. I do not have Wi-Fi but i plug my USB cable… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Dan T.

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Mike

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Dr. Fix-It

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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