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I need the start up info it disappeared from my new
I need the start up info it disappeared from my new paperwhite before I could read it … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I have a kindle fire that's about 3-4 years old. It
I have a kindle fire that's about 3-4 years old. It accidently got drop in an epson salt footbath....don't laugh...I didn't see it for about 24 hours. I've tried to let it dry out but I fear it has th… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
Have had days of problems beginning with inability to turn
have had days of problems beginning with inability to turn page husband electrical engineer (sigh) has done a lot of "fixing" button pushing library is back-but books come up approx. 1/3 of screen siz… read more
Dr. Fix-It
Dr. Fix-It
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Kindle paperwhite dropped into water; recovered in less than
Kindle paperwhite dropped into water; recovered in less than 5 seconds. Dried w/paper towels immediately. Seemed OK , but after it went to sleep it will not wake. screen saver shows, but not "swipe to… read more
Aric
Aric
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Run A/V and repair business for over
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e a kindle fire hd it worked this morning but does not even
e a kindle fire hd it worked this morning but does not even turn on at all now it was fully charged. any ideas… read more
Cory
Cory
Vocational, Technical or Trade Scho
638 satisfied customers
Hi, I have a kindle fire hd that is about a year and a half
Hi, I have a kindle fire hd that is about a year and a half old and I cannot use it while it is charging. I lost the original charger and had been using a replacement for a while and had no problems b… read more
Josh
Josh
Technician
Associate Degree
23,166 satisfied customers
My kindle will not switch on, the switch goes green when I
My kindle will not switch on, the switch goes green when I switch it however it then does not asked for my password XXXXX open up a page?… read more
James
James
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Bachelor's Degree
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My kindle flashes a box of symboles when I change page and
My kindle flashes a box of symboles when I change page and keeps changing and sometimes the page does not change at all. How can I fix this?… read more
James
James
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Bachelor's Degree
2,641 satisfied customers
My Kindle Fire will not turn on. Tried the 20-30 second
My Kindle Fire will not turn on. Tried the 20-30 second thing but now help. The green button will came on once pushed but for only 3-5 seconds and then turn off. Plug in to charge nothing. I am sure t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle will not come on I did charge but the light stays
my kindle will not come on I did charge but the light stays yellow and nothing comes on the screen… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle has stopped working. It started returning to the
My Kindle has stopped working. It started returning to the beginning of the book and then started deleting books out the home page. All archived items have also disappeared. I had a few books I have n… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
My kindle has frozen. It is fully charged and I am unable
My kindle has frozen. It is fully charged and I am unable to shut it off or return to home, back, forward, etc. Do I have an option?… read more
James
James
Network & System Administrator
Bachelor's Degree
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Dropped kindle in clean toilet bowl. Only lower half with
Dropped kindle in clean toilet bowl. Only lower half with power inlet & start button ended up in water. Put rice in deep rectangular bowl and buried unit in it for 3 days to suck out moisture. Can plu… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
My Kindle Fire won't stay on and I recharged it and it only
My Kindle Fire won't stay on and I recharged it and it only has the burning Kindle Fire on the page. I push the turn on button and it stays on 5 seconds then the black screen.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
i have had my kindle for only 2 months. last night i was using
i have had my kindle for only 2 months. last night i was using it to check my email and after i finished i shut it down then went to do some reading later and when i tried to power it back up. the scr… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
On my Kindle fire, the screen starts endlessly cycling with
On my Kindle fire, the screen starts endlessly cycling with the text "Kindle Fire" Then the screen fades and finally goes dark only to start again. What might be causing this?… read more
Dr. Fix-It
Dr. Fix-It
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Was in the process of setting up new Kindle, turned off the
Was in the process of setting up new Kindle, turned off the Kindle prior to setup being complete. Cannot get Kindle to turn back on. Fully charged and shows white screen.… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
On a plane today I was bumped and the glass of water I was
On a plane today I was bumped and the glass of water I was holding got my Kindle a little wet. Now it is in sleep mode and when I slide the button to turn it on nothing happens. It was just fully char… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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