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Related E-Readers Questions
My e reader is fine but I don't know how to use the Kindle
My e reader is fine but I don't know how to use the Kindle services I'm paying for every month. I assume that charge is to download books but I don't know where to find them and/or how to get them on … read more
Mike Taylor
Mike Taylor
1,058 satisfied customers
My Kindle has the message: "Kindle Store encountered an
Thank you, Dan. My Kindle has the message: "Kindle Store encountered an unexpected error. Contact this email" I am on vacation at a resort in the Cayman Islands and use my Kindle for reading books on … read more
jinsmn
jinsmn
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Diplom
4,984 satisfied customers
I just purchased a new Kindle and I cannot enter my old
I just purchased a new Kindle and I cannot enter my old account. I logged in and got to "sign in to Goodreads, but have no idea what this is. I do not have face book. Also this one does not have place… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
I have a kindle book open on my iPad I don't want to read it
I have a kindle book open on my iPad I don't want to read it at the moment, but can't get out of it to go back to the library. Help please! … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Just got the upgrade on my iPad of the kindle app and I
Just got the upgrade on my iPad of the kindle app and I can't get to the library I can only get the current book page I'm reading you used to tap the upper left corner and 3 horizontal bars show up an… read more
Josh
Josh
Technician
Associate Degree
23,155 satisfied customers
My Kindle is stuck on the last book I read. I cannot get the
My Kindle is stuck on the last book I read. I cannot get the library to come up as usual by clicking the upper left hand screen. … read more
Richard
Richard
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IT Manager, Consultant
6,087 satisfied customers
I very recently bought" The Orphan Keeper". It shows up on
I very recently bought " The Orphan Keeper". It shows up on my home site as download complete, but I cant access it to read … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,784 satisfied customers
I have a Kindle paperwhite. I have not used it for a few
I have a Kindle paperwhite. I have not used it for a few months and I could have sworn that the last time I used it I had set it for a black background with white printing. My eyesight is not that gre… read more
Cris
Cris
1,329 satisfied customers
I have the most basic kindle. There is an on-off tab on the
I have the most basic kindle. There is an on-off tab on the bottom but no controls on the front. How can I get to my list of books? Once I am in a book I don't seem able to go to my list. It's driving… read more
Cris
Cris
1,329 satisfied customers
I have two kindles, haven't used them in a year, they are
I have two kindles, haven't used them in a year, they are stuck on "charge battery are "the tree"' can't get either to recharge. Are they totally dead or can I get them fixed?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,319 satisfied customers
I have a question about the USB Drive Mode. - It says "If you
I have a question about the USB Drive Mode. - It says "If you want to read or shop on your Kindle while continuing to charge over USB, please keep the USB cable attached, but eject your Kindle from yo… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I am having problem with ordering books. I order through amazon/kindle
I am having problem with ordering books. I order through amazon/kindle books and in the past when i bought the book, the book was transferred to my kindle library. However, now when i do the same thin… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Can read book already entered, but... Cannot access STORE.
Can read book already entered, but... Cannot access STORE. At best a band at the top of the screen identifies the store, but unable to search. Kindle is repeatedly re-setting, but the base screen (wit… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I have a problem. I am reading a book on my ipad and from
I have a problem. I am reading a book on my ipad and from time to time I read it on my laptop. It is a dense book and I have made a lot of highlights and notes in it when reading on my ipad. I just op… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
My Kindle app for my iPad has frozen. I get a message that
My Kindle app for my iPad has frozen. I get a message that says "Please remove the book(or in this case books) from your device and redownload it from your archived item." (what is this?) if the probl… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,319 satisfied customers
My kindle app has frozen on the almost last page of an ebook.
My kindle app has frozen on the almost last page of an ebook. I have it on my iPad two. I don't know how to reboot or restart. Can't get the slide to work to get back to the first page and home or the… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I can not get my kindle fire to download one book. I am not
I can not get my kindle fire to download one book. I am not reading it on another kindle although it is available there. What do I need to do?… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
My Kindle seems stuck in a loop, or frozen, whatever it is,
My Kindle seems stuck in a loop, or frozen, whatever it is, it's not working properly. seems the software's wonky: - it switches on and off, restarting with the kindle tree image. - when it restarts i… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,507 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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