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Related E-Readers Questions
I have tried to order some more books and tried to change my
I have tried to order some more books and tried to change my credit cad number, but I see that my previous purchase which was delivered on 30th January has not been paid as the payment process could n… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I had to change my credit card as the previous one was
I had to change my credit card as the previous one was hacked. I have changed the card no. on Amazon and it shows changed on my kindle but will not allow me to validate the number or to purchase any b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
My credit card was hacked and I have a new card and number.
My credit card was hacked and I have a new card and number. I can change the expiry date and year on my kindle when I am given the 'update' option, but cant change the card number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I have a new credit card number. Need to change so my Kindle
I have a new credit card number. Need to change so my Kindle book orders can be processed. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have updated the details of my credit card (to replace
I have updated the details of my credit card (to replace stolen card) but kindle will not allow me to purchase although it says it IS updated help please … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Trying to set up a new debit card for my wife and it won't
trying to set up a new debit card for my wife and it won't take … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My credit card was hacked and had to be changed. Kindle had
My credit card was hacked and had to be changed. Kindle had old number and so nonpayment on a book. When I went in and updated credit card number, was accepted, but nothing changed on my Kindle. Still… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I need to send a new credit card number as the old one was
I need to send a new credit card number as the old one was cancelled. I cannot remember my password. Amazon has sent me so many numbers, NONE OF WHICH WORK!!!! I am extremely frustrated. What do I do?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am unable to complete a purchase on my Kindle. My credit
I am unable to complete a purchase on my Kindle. My credit card was hacked and I think Kindle needs a new card number. I have been unable to purchase any books since early Dec. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
My account wont go through I had put a new credit card, its
my account wont go through I had put a new credit card … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
When I purchase books they do not download. I go back in to
When I purchase books they do not download. I go back in to purchase but it says records show I have already purchased. Books never appear in library. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I I received a email about my kindle account I tried to
I Dan I received a email about my kindle account I tried to purchase a book yesterday called Angels on Earth but I forgot the credit card you have on file I had to cancel four months ago because it wa… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have not used my Kindle for over a year to buy books
I have not used my Kindle for over a year to buy books because my credit had been hacked ( nothing to do with you): Problem is I forgot my password ***** the mail I was using . cannot change my detail… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Cannot order books, changed password, changed billing
Cannot order books, changed password, changed billing information several times. Too frustrating!!! … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
my credit card on file was compromised and canc. at my request.
my credit card on file was compromised and canc. at my request. I hve been tryin to update my new amazon visa for 2 days with out success. I have had eye surgery and on the kindle it is hard to read a… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
my wife was reading a book, turned it off for the evening and
my wife was reading a book, turned it off for the evening and next morning when she tried to resume reading the kindle would not come on. I thought perhaps the battery had run down so I plugged it in … read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Trying to start a new Kindle but having trouble with the password.
Trying to start a new Kindle but having trouble with the password. I entered the one I had used before when ordering from Amazon but it was refused "not valid". So I changed the password XXXXX tried a… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Im connected to my modem and type in book and kindle shows
I'm connected to my modem and type in book and kindle shows that it is searching bookstore. then a message come back after several minutes saying unable to connect. I have tried several times without … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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