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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
Experience:  DoD master electronics technician
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My library card had to be renewed yesterday, now my reader

Customer Question

hi my library card had to be renewed yesterday, now my reader is sending a message that its not authorised for use with my adobe id
JA: What Adobe model do you have?
Customer: aura 20 I think
JA: How long has this been going on with your Adobe e-reader? What have you tried so far?
Customer: 2 days and I've downloaded a new set of books
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: no
Submitted: 12 months ago.
Category: E-Readers
Expert:  Harry replied 11 months ago.

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.