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My wife has a nook that she got from a friend who doesn't
My wife has a nook that she got from a friend who doesn't remember her password. It has been sitting on her night table for several years and the battery quit. I just replaced the battery and would li… read more
Harry
Harry
2,295 satisfied customers
I purchased a refurbished nook for my wife because her old
I purchased a refurbished nook for my wife because her old one is dying. I need to have access to all the books she has purchased from B&N. How do you get the new nook to access her books? … read more
Harry
Harry
2,295 satisfied customers
My wife passed away and we have 11 or so kindle units on our
My wife passed away and we have 11 or so kindle units on our account. I would like to be able to purchase books and read on my wife's ipad. What do I need to do? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
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I have an ebook that I would like to transfer to pdf format.
I have an ebook that I would like to transfer to pdf format. I have the pub converter but don't know where to find the file name. Please help … read more
Jason Jones
Jason Jones
AAS Information Technology
2,460 satisfied customers
My wife's battery died on her nook what can we do about it?
my wife's battery died on her nook what can we do about it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I do not have an email I am using my wife's email address
I do not have an email I am using my wife's email address but don't know her pass word I have tried everything in her book can u help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
After buying my last book for my nook, I can't get back to
Hi! After buying my last book for my nook, I can't get back to the main menu that lists all the books I have on it. I can only go to email and back to the book. … read more
Rusty
Rusty
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Associate Degree
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My mother and I both have Nooks. When I select my library,
My mother and I both have Nooks. When I select my library, it shows how many books I have, what's 'new', shows the images, and I have 16 pages of book titles to scroll through. Her library shows nothi… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I purchased a new Kindle for my wife and want to know if she
I purchased a new Kindle for my wife and want to know if she can use her Kindle with the same account as mine? My account is***@******.*** when trying to register her new kindle it is asking for the p… read more
Steve G.
Steve G.
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593 satisfied customers
I cannot download new books on my tablet. IO share the
I cannot download new books on my tablet. IO share the account with my wife and she has no access to her Nook, while we are on a cruise in the Pacific.My serial number is ***** and it shows as Owner *… read more
Josh
Josh
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22,967 satisfied customers
trouble with nook can not get past window that has "remove
trouble with nook can not get past window that has "remove bookmark" then goes to Content page if at all. Rebooted. went back to book or another book then to contents and can not go to the actual book… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
my wife, Anne F. Perry passed away on 15 August. She has an
my wife, Anne F. Perry passed away on 15 August. She has an account with you to purchase e-books, I have no idea what her password(s) and codes are. I need to change that account to my name, Oliver H.… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I already typed a question and acknowledged the $30.00 fee.
I already typed a question and acknowledged the $30.00 fee. I gave a VISA card that I purchased in Sep. 2012 and it expires in Sep. 2015. A message came back said that was no good. O.K. It is good but… read more
Pete
Pete
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Bachelor's Degree
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I bought my wife a kindle Touch for Christmas last year, not
I bought my wife a kindle Touch for Christmas last year, not knowing if she would like it or not. She bought several books on her account and liked it a lot. She convinced me to try a couple of books … read more
James
James
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Bachelor's Degree
2,641 satisfied customers
I have an iphone 5 and an ipad. icloud used to keep me on
I have an iphone 5 and an ipad. icloud used to keep me on the same page when reading a book but doesn't anymore. My wife and I share an email address but have different passwords. She buys most of the… read more
Dr. Fix-It
Dr. Fix-It
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Trying to help a friend who has a Kobo wifi etouch. I watched
Trying to help a friend who has a Kobo wifi etouch. I watched her sync her Kobo and saw she has 5 books showing in her account and it showed they were syncing fine, but where the 5 books should appear… read more
John
John
Bachelor's Degree
5,533 satisfied customers
I have a Kindle that I bought about a year ago, and both my
I have a Kindle that I bought about a year ago, and both my wife and I share it almost exclusively to read books. We are going away on vacation and when we do that we typically take a "loaded" Kindle,… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

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418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

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593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

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Rod

Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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