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My kindle won;t connect to the Internnet. The Wi fi is on…

Customer Question
My kindle won;t connect...

My kindle won;t connect to the Internnet. The Wi fi is on but it's not connecting.

Technician's Assistant: Who makes your router?

I don't know.

Technician's Assistant: What have you tried so far?

I went back to settings to restart. I also plugged it in to recharge battery.

Submitted: 7 months ago.Category: E-Readers
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Answered in 3 minutes by:
11/24/2017
Electronics Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: E-Readers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Suhasini Velu,
 replied 7 months ago

Are your other Devices which are connected to WiFI able to access the internet?

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