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I cannot get my kindle to open. I have had it for a number
I cannot get my kindle to open. I have had it for a number of years and had no trouble until now. It is fully charged and when I press the 'on' switch the green light comes on and then nothing - can I… read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,409 satisfied customers
I have not had my Look Book on for a while. I charged it
Second opinion] I have not had my Look Book on for a while. I charged it overnight but it won't come on. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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My Kindle won't accept the charge. I have not used it in
My Kindle won't accept the charge. I have not used it in several months. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,409 satisfied customers
A whilw ago after I had charged my Kindle overnight and had
A whilw ago after I had charged my Kindle overnight and had been reading for about half an hour, it suddenly wouldn't allow me to advance to the next page. In fact it won't respond to any input. I can… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My e-book is stuck. I attached it to my Mac for charging, I
My e-book is stuck. I attached it to my Mac for charging, I can not turn it on or of.. The green Light is on when charging and intermittently the blue light comes on. What todo? … read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,409 satisfied customers
I bought a kindle book it is on my list the money has been
I bought a kindle book it is on my list the money has been taken out of my bank but the book has not been downloaded this has happened the last 2 purchases what is the problem I need this book down lo… read more
Richard
Richard
Customer Service
IT Manager, Consultant
48,409 satisfied customers
My Kindle paper seems to be frozen on a screen saver pic. It
My Kindle paper white seems to be frozen on a screen saver pic. It also has been on charge for hours and hours but still shows an ***** *****ght. I depress the on/off for ages but nothing happens.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I used my Kindle Fire this morning. I left it on and went out
I used my Kindle Fire this morning. I left it on and went out of the room for a while. When I came back, I found it off completely. I had just charged it last night. It won't turn back on. I tried pre… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a 1st generation kindle fire and it will not charge.
I have a 1st generation kindle fire and it will not charge. The light won't come on while it is trying to charge… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My Kindle, purchased about three years ago, suddenly stopped
My Kindle, purchased about three years ago, suddenly stopped working. Even after charging overnight, the "turn on" switch does nothing. I am willing to purchase another Kindle, but I don't want to los… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have a Nook Simple Touch reader that is unresponsive. It
I have a Nook Simple Touch reader that is unresponsive. It has been charged overnight, won't turn off and won't wake up. Suggestions?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
kobo e-reader wont start up, locked on a book screen with
kobo e-reader won't start up, locked on a book screen with \bar across the top saying 2% read , powered off. using the switch, the blue light comes on for a couple seconds and then goes out, plugged i… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,825 satisfied customers
I dropped my Kindle. Now it just stays on on one page...it
I dropped my Kindle. Now it just stays on on one page...it won't turn off, go to menu or anything else...it just stays frozen on a page from the book I'm reading. What can I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a kindle keyboard 3g a little over a year old. I did
I have a kindle keyboard 3g a little over a year old. I did not use if for serveral months and the display showed empty battery. I did what it said and charged it overnight and it still didn't come ba… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hi guys, my kindle has frozen. Its fully charged and the list
Hi guys, my kindle has frozen. It's fully charged and the list of books (17) is displayed and a small window is showing in front of the book list, headed Turn Wireless Off. The line below, that says S… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Kindle 3G got wet when a waterbottle spilled in my purse.
My Kindle 3G got wet when a waterbottle spilled in my purse. Initially, I could not get it to go from page to page. Now it will not turn on at all. I have tried the 15 second reboot. That did not work… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle wont start up. It was plugged in to charge for about
My Kindle won't start up. It was plugged in to charge for about 4 hours yesterday and again overnight. The yellow light goes on to indicate it is charging but the green never comes on and I am not abl… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Received our Kindle last week. Yesterday while looking at WiFi
Received our Kindle last week. Yesterday while looking at WiFi connections the screen blanked out. Assuming power shortage we connected the recharging cord and charged overnight. During charging initi… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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