E-Readers

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I just bought a online kindle book and the audible version.

Customer Question
I just bought a...

I just bought a online kindle book and the audible version. how do I sync them?

Technician's Assistant: What's the make/model of your device? How old is it?

I have a lenovo ideapad 700 computer, a brand new thinkpad and an iPhone 6s.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I used to subscribe to Audible and just canceled it a week ago. I just bought the book and audible version separately and no longer was offered an automatic synch.

Submitted: 7 months ago.Category: E-Readers
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Answered in 1 minute by:
11/22/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,926
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 7 months ago

go to Settings, and then ensure that Device Synchronization (Whispersync Settings) is turned ON.

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Customer reply replied 7 months ago
Synch everything is (and has been) on
Electronics Technician: Josh, Technician replied 7 months ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

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