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Kindle has frozen screen. Holding startup button forty
Kindle has frozen screen. Holding startup button forty seconds does not solve problem. … read more
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Cris
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I have a kindle and it says Empty Battery. I followed the
I have a kindle and it says Empty Battery. I followed the directions about charging it but it still says empty battery. I charged it overnite … read more
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Nathan
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Won't charge and won't connect to WiFi. When I click on Turn
When I click on Turn on wifi it shows bars for a second then shows "off". Doesn't seem to be charging either. … read more
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Richard
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I have a basic kindle. It has not been use for a time. it
I have a basic kindle. It has not been use for a long time. it says critical battery...your battery is empty...I have been charging it for an hour and still no battery. what can I do? … read more
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Nathan
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It froze while trying to connect to wifi. Charged the
It froze while trying to connect to wifi. Charged the battery but its still frozen. … read more
Aric
Aric
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Run A/V and repair business for over
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My kindle will not turn on, I have tried several times to
My kindle will not turn on, I have tried several times to hold the off bottom for forty seconds and then leave it, still nothing … read more
Josh
Josh
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I let my battery drain to nothing to and it won't recharge.
I let my battery drain to nothing to and it won't recharge. A whole library lost? … read more
Randy***** CellTech
Randy***** CellTech
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I have a Kindle that says the battery is empty and none of
I have a Kindle that says the battery is empty and none of the recommended actions do anything. I have several books in the cloud that I haven't been able to access for quite a while after someone tri… read more
Nathan
Nathan
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I have an older Amazon Kindle model number D00901 that I
Hi Pearl. I have an older Amazon Kindle model number D00901 that I have tried to reboot for the thirty seconds but nothing happens when it is fully charged. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My kindle keeps showing the empty battery sign despite
My kindle keeps showing the empty battery sign despite recharging and sliding as instructed… read more
Nathan
Nathan
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I was watching a Netflix movie last night when the charge
Hello, I was watching a Netflix movie last night when the charge signal came on. I plugged the kindle in to charger and the kindle seems to be frozen. Its not charging also I am not able to restart or… read more
Nathan
Nathan
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I have two Kindles - one of the earlier versions with the keyboard,
I have two Kindles - one of the earlier versions with the keyboard, and a Kindle Fire. I want to be able to read from either of my Kindles, but my earlier version has a problem in that the screen says… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle will NOT charge. It says the battery is empty, even
My Kindle will NOT charge. It says the battery is empty, even though I have tried multiiple USB cords/plugs. Even procured a new one to try. SO the problem is with the Kindle itself CAn it be repaired… read more
Kriptokrit
Kriptokrit
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I have a Kindle touch. It is very new to me and its the first
I have a Kindle touch. It is very new to me and its the first time I've gone to use it after its completely run out of battery over Christmas! When I got back after Christmas, the screen was showing a… read more
Daniel
Daniel
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My Kobo ereader is frozen on the connected and charging
My Kobo ereader is frozen on the connected and charging page. It is fully charged. How can I unfreeze the ereader?… read more
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Daniel
Bachelor's Degree
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I have followed the direction for "Empty Battery" - Unplugged
I have followed the direction for "Empty Battery" - Unplugged help power switch for 15 seconds. I have done this multiple times and still have completely unresponsive kindle.… read more
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Daniel
Bachelor's Degree
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Hey all. The battery in my Kindle got empty. When i connect
Hey all. The battery in my Kindle got empty. When i connect it to the computer, the yellow/green indicator doesn't shine. Does it mean that the battery is dead? Can i reanimate it? Natalie… read more
Andy Mont
Andy Mont
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Master's Degree
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Kindle indicates empty battery. I connected to outlet, screen
Kindle indicates empty battery. I connected to outlet, screen doesn't change, kimdle does not charge. I tried my spouse's cord and it does not charge with it either.… read more
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AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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