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Kindle readers is not holding battery very long any more. I…

Customer Question
Kindle readers is not...

Kindle readers is not holding battery very long any more. I could use it for many days now it only hold for less than a day?

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle paper Lite CE700

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just a couple of weeks

Submitted: 7 months ago.Category: E-Readers
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Answered in 5 hours by:
11/22/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: E-Readers
Satisfied Customers: 20,333
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Engineer replied 7 months ago

Approximately how old is your Kindle?

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Customer reply replied 7 months ago
about 3-4 years
Electronics Technician: Pete, Engineer replied 7 months ago

Hi Barbara,

After 3-4 years, the battery will wear out and will no longer be able to hold sufficient charge.

The battery will need to be replaced.

If you ask Amazon, they may even send you a replacement device, at their discretion.

To arrange the repair or exchange, please see:

https://www.amazon.com.au/gp/help/customer/display.html?nodeId=201818950

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