E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
Comes on but will not access books or do any action; like
Comes on but will not access books or do any action; like turn on wifi, etc … read more
Randy Boman
Randy Boman
Technician
10,648 satisfied customers
It has been a couple of months since I used my Kindle
It has been a couple of months since I used my Kindle because a friend gave me a book. I want to start back reading The Zion Covenant Series Book 7. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a kindle fire. I get the amazon logo then the "fire"
I have a kindle fire. I get the amazon logo then the "fire" word but then the screen just stays dark. I have tried holding the start button down for 40 secs as recommended but no luck . Any ideas??? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Kindle is frozen and I cannot free it. I have tried all
My Kindle is frozen and I cannot free it. I have tried all the solutions in support but it still shows the original frozen screen! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Kindle Paperwhite will not turn off or reset. The
My Kindle Paperwhite will not turn off or reset. The backlight stays on, and the screen is stuck on the power menu, but is unresponsive. I tried resetting it by holding the power button for 40 seconds… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
I have a kindle fire that automatically turns itself off,
I have a kindle fire that automatically turns itself off, currently has 87%, however when I open a book, it just shuts down. … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My kindle wont function and has display indicating by
My kindle wont function and has display indicating by picture that it needs recharging. However it has been on charge for 24 hours and I bought a new connection, which was itself checked. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Kindle Paperwhite e-reader is stuck in the sleep mode, I
My Kindle Paperwhite e-reader is stuck in the sleep mode … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
I left my Kindle out in the sun for 20 minutes while I answered
I left my Kindle out in the sun for 20 minutes while I answered the phone. It wouldn't switch back on and won't recharge (overnight). The switch light turns green, then flashes twice, then goes dark b… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle stopped working all of a sudden while I was using
My Kindle stopped working all of a sudden while I was using it. I can't turn it off! The battery is not losing power, and when I plugged it in, the battery is not charging either. (The battery was alm… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
The screen is frozen in an open page, not buttons etc will
The screen is frozen in an open page, not buttons etc will change it- Kindle fully charged… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
All of a sudden my Kindle is dead! Yes, it is fully charged.
All of a sudden my Kindle is dead! Yes, it is fully charged. It was only bought less than a month ago.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I have a Kindle Keyboard and its stuck in the sleep screen.
I have a Kindle Keyboard and it's stuck in the sleep screen. I fully charged it by connecting it to the computer and also to a wall outlet. I tried the slide and hold the power button for 30 seconds (… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
HELP! My Kindle has broken. Its stuck 3/4 on the screensaver
HELP! My Kindle has broken. It's stuck 3/4 on the screensaver picture of the Chinese man and 1/4 on the other screen. With lines across the screen. I've tried holding the switch on for 40 seconds... I… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle will not start. It is fully charged. I slide the
My kindle will not start. It is fully charged. I slide the key as usual for a brief second. The green light stays on for about 5 seconds, then turns off but nothing on the screen. It worked fine a few… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I just got my kindle about a month ago and all of the sudden
I just got my kindle about a month ago and all of the sudden it won't turn on. I believe it is fully charged because I charged it over night and the green light it on. When unplugged, I try and turn i… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I am on holiday in France When I came to use my Kindle on
I am on holiday in France When I came to use my Kindle on the boat I noticed that the bottom" right corner was raised [ joint apart ] apart . But it still functioned . Today [ 9th June ] I took the Ki… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x