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My kindle will not allow me to open any book, shows a
My kindle will not allow me to open any book, shows a message reading ‘The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived it… read more
Viet - Printer Tech
Viet - Printer Tech
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A letter from amazon stating my Kindle e-reader requires a
a letter from amazon stating my Kindle e-reader requires a critical update. I never set up a password ***** get in but now it is stating to put my password; cannot do anything until this has been comp… read more
Josh
Josh
It Support Specialist
Associate Degree
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Cannot read my latest books because the device keeps keeps
cannot read my latest books because the device keeps keeps telling me to archive the title & redo it to "home"',. Could you help me with this . Up to now all books have been readable. … read more
Michael Hannigan
Michael Hannigan
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Have utilized my daughters account occasionally in the pas
have utilized my daughters account occasionally in the pas year but have received a kindle at christmas and now want to register this device in my name. I have somehow messed the process up because no… read more
GeekGal
GeekGal
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I recently purchased two ereaders on my Amazon Kindle. However,
I recently purchased two ereaders on my Amazon Kindle. However, they have been placed in Archived Items and I cannot access them.… read more
Richard
Richard
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I have a Kindle reader, older version. I purchased a cookbook
I have a Kindle reader, older version. I purchased a cookbook on Amazon and it said that it would be sent to my Kindle but it wasn't. Also, I cannot purchase anything directly from my Kindle. I could … read more
Dr. Fix-It
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I have a kindle touch and my wife has a kindle. Ordering for
I have a kindle touch and my wife has a kindle. Ordering for both is done with my card. I notice that all my books are also archived on my wife's kindle - neither of us particularly wants this. What c… read more
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Michael Hannigan
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Have "Kindle 6" E Ink Display plugged into my computer but
Have "Kindle 6" E Ink Display plugged into my computer but nothing appears on Kindle screen. I want to download "The Compaq Revolution."… read more
namstech
namstech
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My kindle comes on but nothing will work on it. A message
My kindle comes on but nothing will work on it. A message comes up saying - The selected item could not be opened. If you purchased this item from Amazon, delete the item and download it from archived… read more
Viet - Printer Tech
Viet - Printer Tech
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How do I switch my wifes 2nd Kindle to my new account, still
How do I switch my wife's 2nd Kindle to my new account, still keep all books on this Kindle, and pay into both my wife's account and my new account using my credit card instead of hers?… read more
Viet - Printer Tech
Viet - Printer Tech
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1 I cant find an item in my archives. By accident i bought
1 I can't find an item in my archives. By accident i bought it twice, and on the second attempt, i was told that it would be found in my archive. 2 How long does it take for a book to download on aver… read more
Josh
Josh
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You have sent me a message stating that there has been
You have sent me a message stating that there has been problems with the download for 3 items which I hane made. Ther is no problem with my bank account… read more
Dr. Fix-It
Dr. Fix-It
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How can I re-install books on my Kindle that I have purchased
How can I re-install books on my Kindle that I have purchased already? There are several books that I have lost that I want to have back in my Kindle. Thank you.… read more
Simit
Simit
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I received gift membership for audible. I selected an audio
I received gift membership for audible. I selected an audio book- It downloaded to my kindle-but it is in archived items-it is grey(not black)when I use 5way it just ignores this book(no other audio b… read more
Dr. Fix-It
Dr. Fix-It
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I have ordered 4 books. They show that they were downloaded,
I have ordered 4 books. They show that they were downloaded, but I have not received them. What is happening?… read more
Md. Sadique
Md. Sadique
self employed
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I bought an audio-book - it was deliverd to my 3G kindle- it
I bought an audio-book - it was deliverd to my 3G kindle- it wound up in my 'archive' section in light letters with the direction that I must retreive it with a wifi selection. I drove to a wifi area … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
! have 2 Kindels and we have a list of books and periodicals
! have 2 Kindels and we have a list of books and periodicals in our archive file. However in trying to access an archived book that my wife had read previously, instead of downloading that book it say… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a kindle 2 and the kindle dx. which is the device I
I have a kindle 2 and the kindle dx. which is the device I now use and buy for download to. The DX has 124 archived items. I have archived 168 item from the kindle 2 that I formerly used. I am about t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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