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Can't open my book. I have a kindle fire that is several
I don't know fir sure it's my second kindle maybe 5 years old … read more
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I am not sure of the model that this Kindle Fire actually is as it was passed on to me by my son. It has worked very well for a couple of years being used as another tablet primarily. In the last day … read more
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I have a first generation reader that will not turn on.
I have a first generation reader that will not turn on. … read more
Aric
Aric
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Run A/V and repair business for over
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I have a Kindle Voyager that I received as a gift in April.
I have a Kindle Voyager that I received as a gift in April. I have been reading with it regularly and it seemed to freeze up last night. I thought that maybe I just needed to charge the battery and so I did. It now appears to have a full battery, but will not open. I have tried holding the power button but nothing happens. My screen is very dark, but says "Amazon Editors' Picks . . . " … read more
Aparna Indresh
Aparna Indresh
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My kindle is connected to wifi but I cannot seem to browse
My kindle is connected to wifi but I cannot seem to browse the store. I restarted the kindle twice but nothing is working. I also went on my iPad to down load a book for the kindle and it said it woul… read more
Nathan
Nathan
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Thought I bought Deronda by Eliot/ Anne. On one screen it
Thought I bought Daniel Deronda by George Eliot/Mary Anne Evans. On one screen it said it was free, I clicked on it, was told I could start reading but nothing. Went back in, found the book again for.… read more
Pete
Pete
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It appears my kindle has frozen and won't let me do anything
it appears my kindle has frozen and won't let me do anything but turn it off or on. … read more
info tech
info tech
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Vocational, Technical or Trade Scho
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My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
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My kindle is suddenly saying" A Wi-Fi connection is required
My kindle is suddenly saying " A Wi-Fi connection is required to complete this task. Connect to a Wi-Fi network or try again later." I give it my Wi-Fi number and nothing happens. What should I do? … read more
Cris
Cris
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The hard reset isn't working. It's charged n light shows
The hard reset isn't working. It's charged n light shows charged when plugged in but when I try to turn it on it doesn't work at all. I've tried hard reset several times allowing sufficient time betwe… read more
RichieMe
RichieMe
High School or GED
277 satisfied customers
i have a kindle fire 9.85. The battery died so i charged it
i have a kindle fire 9.85. The battery died so i charged it and nothing happened. I left it charging and 3 days later went back to it and the only thing it would do was to barely light up but still da… read more
AnswerManRob
AnswerManRob
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The battery has been discharged for about 6 months. Can I
The battery has been discharged for about 6 months. Can I revive it and how? Thank you Lenny… read more
Steve G.
Steve G.
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I have a Kobo glo, I accidently unplugged it. I thought I
I have a Kobo glo, I accidently unplugged it. I thought I had ejected it and didn't notice that it was still plugged in. Now I have nothing on the screen and can't turn it on, can anything be done to … read more
Cris
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I have a Kindle touch. It is very new to me and its the first
I have a Kindle touch. It is very new to me and its the first time I've gone to use it after its completely run out of battery over Christmas! When I got back after Christmas, the screen was showing a… read more
Daniel
Daniel
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I tried to flash a pandigital novel white and the battery was
I tried to flash a pandigital novel white and the battery was low. I can still get a battery light if I disconnect the battery for a few minutes. But the reset button does nothing and I can't flash. I… read more
Daniel
Daniel
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I have had my kindle for a few years and never had any problems.
I have had my kindle for a few years and never had any problems. I turned it off and charged it fully. Now my kindle will not turn back on. Any help available for this?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a first generation Kindle. Bought it in Oct of 08 or
I have a first generation Kindle. Bought it in Oct of '08 or 09. It's white. Never had a problem. I turned it on about and hour ago. Noticed it had 1/2 battery life left. So then I turned on the wirel… read more
Dan T.
Dan T.
Master Technician
Associate Degree
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i just dropped my kindle and the screen has locked and doing
i just dropped my kindle and the screen has locked and doing the soft restart ( using the power slide ) does not work. What can I do to do a restart on it?… read more
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Rod
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Graduate Certificate
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Meet the Experts:

Dan T.

Dan T.

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Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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