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I have my local per on my Kindle but when I pull it up. I…

Customer Question
I have my local...

I have my local per on my Kindle but when I pull it up. I have trouble reading it. Some pages are blank and when I try to read a page by magnifying it it doesn't magnify so I can't read it. How do I correct it ?

Technician's Assistant: What's the make/model of your device? How old is it?

Good question . Let me check

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Couple of days

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I have a couple of additional icons from local paper on my Kindle that I don't see on my list of icons. How do I get rid of them whithout affecting the main icon

Submitted: 7 months ago.Category: E-Readers
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Answered in 1 minute by:
11/21/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,926
Experience: E-reader expert
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 7 months ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

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Customer reply replied 7 months ago
Do I turn it on first ?
Electronics Technician: Josh, Technician replied 7 months ago

No, you can follow the steps while it is powered off.

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Customer reply replied 7 months ago
Ok.. I'm trying and will let you know
Customer reply replied 7 months ago
The blank pages are gone but I still can't make print larger
Electronics Technician: Josh, Technician replied 7 months ago

Which Kindle model do you have?

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