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Related E-Readers Questions
My kindle (2 years old) has 'frozen' with the screen in
My kindle (2 years old) has 'frozen' with the screen in shade with a typical "Discover the most-read books this week" Kindle front screen. I was reading it (partial charge), set it down & plugged it i… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
It will not turn on. I've left it on the charger so I
It will not turn on. I've left it on the charger so I believe it is charged...but it flashes "Kindle Fire" as though it is powering up, but shuts down instead of turning on. I just loaded a bunch of n… read more
Randy***** CellTech
Randy***** CellTech
1,887 satisfied customers
My kindle d01100's screen is half frozen and half working.
my kindle d01100's screen is half frozen and half working. how could I did this? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
My screen is frozen, it wont turn off to reboot? Not sure i
It froze on Wednesday. i tried to turn it off but it wont. there is a box on the screen that says restart power off or cancel. when you touch it nothing hasppens … read more
Randy***** CellTech
Randy***** CellTech
1,887 satisfied customers
Kindle fire won't fire up goes to black screen with Amazon
Kindle fire won't fire up goes to black screen with Amazon in the center. Cannot go past and have rebooted … read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
My sister got a kindle reader 2 years ago and never had it
my sister got a kindle reader 2 years ago and never had it set up and now she wants to try to read with it . i have deen chargeing it for about 2 hrs and all i get is if you want to shop you can but i… read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
My kindle is causing my books to disappear. It is about 3
I noticed it two days ago, but prior to that I noticed that one of the books I downloaded was scrambling the test. I tried a soft reboot. which was unsuccessful … read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
My kindle is charged up. But I am not able to log in. It's
My kindle is charged up. But I am not able to log in. … read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
My kindle seems to run out of battery power very quickly
My kindle seems to run out of battery power very quickly recently. Its been more and more but now, this morning it was at 93% power and went off about 1 1/2 hours later. It used to last all day before… read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
How can I get my kindle #4 repaired? it won't power up.
how can I get my kindle #4 repaired? it won't power up. … read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
I have an old Kindle that I took on a trip, and now there is
I have an old Kindle that I took on a trip, and now there is like a block on the front of the device that blocks about half the screen. It like it took a picture of somthing. … read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
My Kindle Fire is stuck on voice only. I cannot access
Good morning! My Kindle Fire is stuck on voice only. I cannot access beyond the screen that turns it on. It does not slide left for access, but reads what is on that screen when I touch it and does no… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
I can't get my Kindle Fire to turn on. I've tried hold the
I can't get my Kindle Fire to turn on. I've tried hold the on and off button for 60 seconds and nothing. I let it charge for several hours. Nothing. Please HELP ? … read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
My kindle will not shut off, d01100 kindleb00e 1501 1444
my kindle will not shut off JA: What's the make/model of your device? How old is it? Customer: d01100 kindleb00e 1501 1444 0sh2 5 yrs? JA: How long has this been going on? What troubleshooting have yo… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
I have a Kindle Model No: D01100 IC:9599A-0725. When I
I have a Kindle Model No: D01100 IC:9599A-0725. When I switched it on it showed the previous book I was reading, but would not change pages. I noticed that there was no wifi. I then re-booted it but t… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
Need to get a new screen on my model D01100. (Bottom half
Need to get a new screen on my model D01100. (Bottom half just blanked out ). Am in Virginia. Where can I take or send it? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
The kindle fire light is not working. Model sv98ln about a
The kindle fire light is not working. JA: What's the make/model of your device? How old is it? Customer: Model sv98ln about a year old JA: How long has this been going on? What troubleshooting have yo… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
Was in the process of setting up new Kindle, turned off the
Was in the process of setting up new Kindle, turned off the Kindle prior to setup being complete. Cannot get Kindle to turn back on. Fully charged and shows white screen.… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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