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Related E-Readers Questions
My kindle wont swipe. I havent used it for a while but
i havent used it for a while but decided to start reading again about a month ago. i haven't really tried anything except swiping … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,733 satisfied customers
My Kindle is fully charged but will not let me swipe to
My Kindle is fully charged but will not let me swipe to unlock … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Kindle was being non-responsive, so I held the button
Hi - my Kindle was being non-responsive, so I held the button until blinked It now shows the Power selection options, but if I try touching 'restart' nothing happens Nothing happens touching cancel or… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My paperwhite Kindle # EY21IC10099A-1946 is not functioning.
My paperwhite Kindle # EY21IC10099A-1946 is not functioning. No swipe to unlock symbol at bottom of screen. Is there a fix or reset … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
While reading my kindle paperwhite the cable (Comcast) went
While reading my kindle paperwhite the cable (Comcast) went out. Was out about 30 minutes and now kindle appears to be locked. Screen is the Kindle logo. It was on charger but I removed it. I've tried… read more
Josh
Josh
It Support Specialist
Associate Degree
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My kindle paperwhite will not open. I swipe, it blinks, but
My kindle paperwhite will not open. I swipe, it blinks, but will not open. Occasionally, I can get it to open, but it is not a full screen and I can't get anything to move/open/change. I have charged … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
I cannot get started. I know it is fully charged. I go to
I cannot get started. I know it is fully charged. I go to swipe (unlock by swiping) and nothing happens … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,733 satisfied customers
My kindle got hot in a car and now it won't turn on. Can it
My kindle got hot in a car and now it won't turn on. Can it be saved? … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I have a Kindle Paperwhite about 2 years old. It has stopped
I have a Kindle Paperwhite about 2 years old. It has stopped working I have a cover picture, but cannot swipe,, and if it does, it shows a blank page. I cannot do anything with it. HELP… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My kindle paperwhite wont allow me to swipe and advance to
my kindle paperwhite wont allow me to swipe and advance to the next page … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
42,839 satisfied customers
I am having trouble turning the pages. When I swipe, the
I am having trouble turning the pages. When I swipe, the page won't turn or takes forever. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
After I swipe to get to the book I'm reading, the screen
After I swipe to get to the book I'm reading, the screen goes white and no words appear. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
My guarantee expired last month and now I have problems
Hi My guarantee expired last month and now I have problems turning the page? Myrna … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
I have only had my kindle paperwhite 2 weeks. It is acting
I have only had my kindle paperwhite 2 weeks. It is acting so strange all of a sudden. I have restarted it several times, charged the battery. The pages won't swipe and then if it does, several of the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,733 satisfied customers
I have a Kindle Paperwhite that does not page advance when I
Hi Pearl. I have a Kindle Paperwhite that does not page advance when I swipe the screen. Is there a fix for this? … read more
Cris
Cris
1,331 satisfied customers
My kindle paperwhite has a blank screen now, even after it
My kindle paperwhite has a blank screen now, even after it was fully charged. In the middle of a book, but … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
42,839 satisfied customers
I have an All-New Kindle Paperwhite which shipped to me on
I have an All-New Kindle Paperwhite which shipped to me on December 15, 2015. Order #(###) ###-####6205006. As of yesterday, February 12, 2016, the screen seems to be stuck on the Kindle Unlimited ad … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
42,839 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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