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I had to change out my modum with comcast two weeks ago and
Good Morning, I had to change out my modum with comcast two weeks ago and now when I try to buy from the kindle store I'm getting no connections to wi-fi. my husband set up all our kindles but he has … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My kindle was workimg in the morning and was dead in the
my kindle was workimg in the morning and was dead in the afternoon. … read more
Richard
Richard
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IT Manager, Consultant
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Im trying to register my kindle and it wont except my pass
im trying to register my kindle and it wont except my pass word … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My kindle will not open after entering password. It first
my kindle will not open after entering password. It first worked this morning then screen went dark except for my name and signal … read more
Viet - E-reader Tech
Viet - E-reader Tech
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I have a Kindle and I cannot get in due to not remembering
I have a Kindle and I cannot get in due to not remembering my password. This is Judy's 2nd Kindle and when the opening screen comes up I get only an Enter Passcode … read more
Viet - E-reader Tech
Viet - E-reader Tech
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I have had my Kindle for years, never had a problem ordering
I have had my Kindle for years, never had a problem ordering books. Today I'm told that I "do not have a valid credit card". I've done everything I can to find out what is going on to no avail. I seem… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I had to reset my password on both my Kindle Fire and my
I had to reset my password ***** both my Kindle Fire and my computer, was successful on Kindle but not on Facebook. I need help, really I am too old for this but daughter thinks differently. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Second opinion] I put in my name as registar owner now I
Second opinion] I put in my name as registar owner now I want to delete it and I can't get into my Kindlle . It's old has the keyboard on it… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have a new Kindle Paperwhite but cannot connect it to
I have a new Kindle Paperwhite but cannot connect it to wifi. I get asked for passwords which I do not have and have never had. My old Kindle had its own wifi. I am almost tearful with frustration. Pl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My kindle is asking for a password. I have never if I can
My kindle is asking for a password. I have never if I can remember had a password ***** the new one. How do I unlock my lock without a password? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I've done something to my paper and erased everything, and
I've done something to my paper white and erased everything, and don't recall my password. Help! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I reset my kindle last night after trying everyting to
I reset my kindle last night after trying everyting to complete a download last night because a book i was buying stayed on queued for over 2 hours. Now i am having trouble re registering my ID and pa… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Password on my kindle, It was a gift. The front says kindle
It just started. I have never received this message and I never signed in before. I only store books I am reading … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can't connect my wifi as i've forgotten the password - how
Hi - I can't connect my wifi as i've forgotten the password ***** how do I reset my wifi password? … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I want to reset the password on my amazon kindle which is 4
I want to reset the password ***** my amazon kindle which is 4 years old how do I do that. As I can't find a asrtix button thank you … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
41,563 satisfied customers
Just received my kindle and it keeps asking for my password.
Just received my kindle and it keeps asking for my password. All I can remember is my amazon password … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
When I go into buy a book it says I must first register. I
When I go into buy a book it says I must first register. I have had this Kindle for almost 2 years and never had this problem. I don't remember what my original passward was. The other night I tried a… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Hello, my kindle stop working and I noticed the battery indicator
Hello, my kindle stop working and I noticed the battery indicator has a lightening bolt in the middle of it. I have only had the kindle since January and recharge the battery when I see it getting low… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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