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Cannot Open. Stopped working. I have had it charging for at
Cannot Open. Stopped working. I have had it charging for at least 8 hours. What can I do? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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It has been running slow and now will not turn on even
It has been running slow and now will not turn on even though it is charged … read more
Viet - Printer Tech
Viet - Printer Tech
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Only one half of the screen is working. It doesn't say, it's
it was working fine up until Monday. Iturned it on and only got the bottom half of the screen … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Cannot turn e reader on, 5 minutes ago, yes and only half of
cannot turn e reader on JA: When did you last charge your e-reader? Customer: 5 minutes ago JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: yes and on… read more
Nathan
Nathan
Bachelors of Science
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I ran over it with my truck. The corner of the screen is
I ran over it with my truck. The corner of the screen is cracked and I can turn it on but, I just get a scrambled picture. … read more
Harry
Harry
2,394 satisfied customers
I have a Sony eReader T3. It had been working fine, then
I have a Sony eReader T3. It had been working fine, then suddenly the bottom 2/3 of the display are garbled. I have tried resetting (soft and hard) but still have the problem. … read more
Richard
Richard
Customer Service
50,066 satisfied customers
My Kindle won't start .. bought new charger, but, Kindle
My Kindle won't start .. bought new charger, but , Kindle stays with yellow light on .. … read more
Nathan
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I cant swipe to the next page. Just a year and a half. It
it just started thought the batterry ws dead but charged it turned off and on … read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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Dropped my kindle in the bath, the screen has frozen, my
Dropped my kindle in the bath, the screen has frozen, my green light is not coming on, but when I put the charger in the orange light comes on … read more
Nathan
Nathan
Bachelors of Science
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MY KINDLE FIRE WORKED ONE MINUTE THE NEXT IT WENT BLANK,
MY KINDLE FIRE WORKED ONE MINUTE THE NEXT IT WENT BLANK, TRIED REBOOT ALSO TRIED TO CHARGE---SCRENE BLANK … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,881 satisfied customers
I have a Kindle3. Top half of the screen has some lines,
I have a Kindle3. Top half of the screen has some lines, shadows & some text that are stuck there & will not go away even when Kindle is off. This top half of the screen covers any other text or pictu… read more
Nathan
Nathan
Bachelors of Science
25,445 satisfied customers
Bought a 7in kindle e-reader last oct. 2016. When I charge
Bought a 7in kindle e-reader last oct. 2016. When I charge it, it lasts only a day and a half sometimes two. It is turned off when not using it. I use a charger that plugs into wall, other end into ki… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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My kindle? Paperwhite quit, will not open to content after a
My kindle ? Paperwhite quit, will not open to content after a charge … read more
Nathan
Nathan
Bachelors of Science
25,445 satisfied customers
Screen half frozen half blurred. Bottom half frozen in off-mode
Screen half frozen half blurred. Bottom half frozen in off-mode wallpaper, top half showing text as normal but blurred,… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
I purchased a Kobo reader April 27 2011 at Borders before they
I purchased a Kobo reader April 27 2011 at Borders before they closed their doors. It has worked just fine until today. I downloaded " the family Corleone" about a week ago and have rear about 70 page… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,270 satisfied customers
My Kindle Model D00901 will not operate. The screen show a
My Kindle Model D00901 will not operate. The screen show a light grey with barely readable letters. Page will not move. Can not turn ON or OFF. Charge lite shows when charging and is now fully charged… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
E-Reader PRS-900 is frozen while still on the "Home" page.
E-Reader PRS-900 is frozen while still on the "Home" page. I'm not able to make any choices or turn off the reader. Yesterday, I was able to "recharge" while the reader was still on (wasn't able to tu… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,270 satisfied customers
my kindle has been working very well up until last night.
my kindle has been working very well up until last night. I only get half the screen and now I can't move from the table of contents to the last page I was reading.… read more
Cris
Cris
1,316 satisfied customers
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Dan T.

Dan T.

Electronics Technician

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142 Satisfied Customers

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Dan T.

Dan T.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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