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I cannot sign into my kindle account and the phone nrs

Customer Question
I cannot sign into...

I cannot sign into my kindle account and the phone nrs supplied are not connected

Technician's Assistant: How old is the phone?

Less than six momnths

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Every thing I know

Submitted: 8 months ago.Category: E-Readers
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Answered in 5 minutes by:
11/20/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,262
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When you fail to sign into your account, what is the message you get?

Please let me know

Thank you

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Customer reply replied 8 months ago
they keep asking for email accnts and passwords I cant remember and the phone nrs they give tell me they are no longer connected
Electronics Technician: Richard, Customer Service replied 8 months ago

Are you getting this request when you try to register the Kindle?

Did you ever make purchases on the account?

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