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I am unable to buy books on my Kindle I know there is

Customer Question
I am unable to...

I am unable to buy books on my Kindle I know there is trouble with the account I am using . how can I fix thes?

Technician's Assistant: What's the make/model of your device? How old is it?

Several years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have been trying to change iton the device.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

The card no has been changed but not the account.

Submitted: 7 months ago.Category: E-Readers
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Answered in 2 hours by:
11/20/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,167
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please exactly what happend when you try to purchase a book?

What error message do you receive?

Please let me know

Thank you

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Customer reply replied 7 months ago
I was trying to contact Amazon I do not know how you got mixed in it . D .Sharp.I will have to get my policeman son in law to help me
Electronics Technician: Richard, Customer Service replied 7 months ago

ok no problem, good luck!

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Customer reply replied 7 months ago
Fixed it myself please refund money .I still don't know how you got into the mix as I was going to Amazon sight .The phone call will be to police
Electronics Technician: Richard, Customer Service replied 7 months ago

Hi thrre

You can get a refund here

ww2.justanswer.com/help/how-can-i-request-refund-0

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