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Related E-Readers Questions
My Kindle turns on, but if I want to select a book, only
Hi! My Kindle turns on, but if I want to select a book, only cover page appears. Cannot open, it is frozen. When I close Kindle and open again, the book has disappeared from Library. … read more
Josh
Josh
It Support Specialist
Associate Degree
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My Kindle Fire HD8 will not turn on. I charged it for over
My Kindle Fire HD8 will not turn on. I charged it for over an hour. I held the start button in for 30 seconds, took my finger off the start button and then tried restarting again. Nothing. This happen… read more
Randy***** CellTech
Randy***** CellTech
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Light comes on when plugged into the charger then goes to
green light comes on when plugged into the charger then goes to red and then no light at all … read more
Cris
Cris
Technician
7,369 satisfied customers
Either my battery is not taking a charge or the charging
either my battery is not taking a charge or the charging device is not good. the original charger stopped working about 1 year ago, so i purchased a replacement charger on line. it stopped working abo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,092 satisfied customers
My kindle fire will not swipe to open. I have tried the
My kindle fire will not swipe to open. I have tried the troubleshooting ideas listed online and nothing works. Yesterday when this happened an icon appeared in the upper left corner. If you touch it a… read more
Louie
Louie
Senior Technician
Associate Degree
10,750 satisfied customers
My kindle has just stopped working! I do not have, I do not
I do not have any paperwork on it but I've had it for around 10 years. It is one of the first ones. The problem started when I finished a book and tried … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,517 satisfied customers
My kindle, purchased in dec.,16 is stalled after buying and
my kindle, purchased in dec.,16 is stalled after buying and reading two books. in calling amazon, i was forwarded to a obviously foreign-born helper who spent a long time on the phone and eventually t… read more
Cris
Cris
Technician
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My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
Bachelors of Science
25,954 satisfied customers
I have a Kindle Fire and when I attempt to charge, it will
I have a Kindle Fire and when I attempt to charge, it will not charge. I checked outlets, charger and cant get it to charge. When I shut down then turn back on, it comes up but battery still reflects … read more
Cris
Cris
Technician
7,369 satisfied customers
Jarecke. My Kindle is 5 years old. I can't charge it. I've
Customer: ***** ***** Jarecke. My Kindle is 5 years old. I can't charge it. I've plugged the charger in various outlets but nothing seems to work. The little light doesn't come on either. Any suggesti… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
My Kindle Fire shows "Battery too low to power on- Please connect
My Kindle Fire shows "Battery too low to power on- Please connect charger and wait 15 minutes before turning your Kindle on again" whenever I try to turn it on. I have attached it to the charger for h… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,517 satisfied customers
Ive tried the answer about the Kindle not holding a charge
I've tried the answer about the Kindle not holding a charge even after buying a new charger, but no luck. The connection from the Kindle to the charger seems loose and disconnects, using up what charg… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Good Afternoon. I have the original Kindle and received it
Good Afternoon. I have the original Kindle and received it three years ago this Christmas and it has worked perfectly. I put the kindle down the other night and turned the power off so the battery sta… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I can not get my kendle on. I just used it yesterday. I have
I can not get my kendle on. I just used it yesterday. I have charge it for 24 hours. When I push the botton to start it turns green for a few seconds and turns off. I can't get it to open.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
After downloading a book, a small box appeared telling me that
After downloading a book, a small box appeared telling me that "contact had been lost and to wait and restart". This I did and I still got the same message. In addition, the picture that should appear… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
Ive put my Kindle on charge yesterday and today for a few
I've put my Kindle on charge yesterday and today for a few hours. The battery at the top says it is full, but it still appears to be charging - it still has the yellow light at the bottom and the on-s… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I charged my Kindle (1 year old) yesterday and everything was
I charged my Kindle (1 year old) yesterday and everything was fine...green light and everything. I turned it off and didn't turn back on until the afternoon, when it was totally dead. When I plug in t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi guys, my kindle has frozen. Its fully charged and the list
Hi guys, my kindle has frozen. It's fully charged and the list of books (17) is displayed and a small window is showing in front of the book list, headed Turn Wireless Off. The line below, that says S… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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