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I bought new kindle and am trying to register it. I can't…

Customer Question
I bought new kindle...

I bought new kindle and am trying to register it. I can't remember my log on name or password. Have tried several ways, even got one time password ***** didn't work and has now expired.

Technician's Assistant: What's the make/model of your device? How old is it?

It's a kindle paperwhite. Just bought because old one broke.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Don't know about trouble shooting. Ever since I bought i can't register it. I already have an account with Amazon but as I said, don't remember how to sign in as had old one for years and didn't write it down

Submitted: 7 months ago.Category: E-Readers
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 23 minutes by:
11/19/2017
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,928
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 7 months ago

Do you remember the email address on file?

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Customer reply replied 7 months ago
I dealt with kindle help desk. Kindle bought on eBay tagged as lost or stolen don’t need any assistance
Electronics Technician: Josh, Technician replied 7 months ago

Okay, thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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