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My credit card expired last July.. I got a message to renew
my credit card expired last July.. I got a message to renew it.. but it was placed on the first page of my kindle.. A place I never look.. I purchased two more books and then got a second message wich… read more
Richard
Richard
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I purchased a Kindle e-book for my wife a year a go. The
I purchased a Kindle e-book for my wife a year a go . The monthly charge is currently charged on my credit card. How do I stop this charge ? My wife passed away in January 2017 . I recently discovered… read more
Eldon
Eldon
BS
216 satisfied customers
I was hacked a few months ago and now I cant download books
I was hacked a few months ago and now I cant download books to my kindle only get books off the end of books when they advertise I have a new Hotmail address and I am not sure how to change it and can… read more
Harry
Harry
2,219 satisfied customers
I believe that my account has been hacked. One reason is
I believe that my account has been hacked. One reason is thaty when i try to call my account up it comes up in Spanish. I suspect that somehow they got my password? Please answer ASAP. … read more
Josh
Josh
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I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
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It keeps going dead even when it is charged fully. The last
It keeps going dead even when it is charged fully. The last time it came on by itself after a few days but it has only worked a week this time. … read more
Josh
Josh
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My two KIndles have been retired for seven months or more
my two KIndles have been retired for seven months or more but my wife still gets billed through her credit card for "Kindle Unlimited $9.99. Why … read more
Richard
Richard
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Somehow was disconnected. My problem is that my Kindle
Somehow was disconnected. My problem is that my Kindle membership is expired and I don't know how to go about renewing it. I don't want anything but the kind of membership I have had. My name is***** … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My husband increased the font size on his dreaded and now
My husband increased the font size on his dreaded and now cannot read the right side of the page. How do we center? He is on a Lenovo laptop. Thanks … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Im trying to think if you are the correct department. I have
Hello Im trying to think if you are the correct department. I have had kindle books for years, and I automatically had them lil my credit card. Now it says there is a problem and won't let me charge a… read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
I am unable to complete a purchase on my Kindle. My credit
I am unable to complete a purchase on my Kindle. My credit card was hacked and I think Kindle needs a new card number. I have been unable to purchase any books since early Dec. … read more
Richard
Richard
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I just tried the answer that I was given for my grandson's
I just tried the answer that I was given for my grandson's kindle fire 8. Never of the 2 answers that I was given to try have not worked. We have only had this tablet for 2-21/2 months. Now what do I … read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
6 months ago I got a new charger for my reader. Last week I
6 months ago I got a new charger for my reader. Last week I have had trouble with the Kobo Vox holding a charge. … read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
L. Everette. I Purchased a Samsung Tablet E in October or
My name is***** I Purchased a Samsung Tablet E in October or November 2015 at Barnes & Noble book store at***** Brooklyn, New York. I gave the tablet to my nephew for Christmas 2015. Two weeks ago the… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Im not sure if u can help but i hope u can..my husband had
hi...my name is ***** ***** im not sure if u can help but i hope u can..my husband had bought me a Kindle Fire..and he has one too...but he got his several months earlier. While he did that, i had the… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have charged my Kobo all night but it still will not power
I have charged my Kobo all night but it still will not power on. I have never had this problem b4. I got it as a gift 1 yr ago and only started using it about 3 weeks ago and use it every day now. I h… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
Just got a Kindle a month & 1/2 ago for my husband. He loves
Just got a Kindle a month & 1/2 ago for my husband. He loves it, except right now, he's having problems. He can't get to any of the books and instead of the wonderful graphics showing up on the screen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Got my kindle reader about a month ago. Last recharge about
Got my kindle reader about a month ago. Last recharge about 4 days ago. Have not used the reader since. Now I'm unable to swith the reader on. When connected to my pc, the pc are not able to see the r… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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