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I plan to buy a new kindle fire. How do I transfer my books…

Customer Question
I plan to buy...

I plan to buy a new kindle fire. How do I transfer my books and NYT subscription to the new kindle

Technician's Assistant: What's the make/model of your device? How old is it?

Model X43Z60 ? 3-5 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Current kindle wont charge. Charging port feels loose

Submitted: 8 months ago.Category: E-Readers
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Answered in 2 hours by:
11/18/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,959
Experience: E-reader expert
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Before buying a new Kindle, try this...

Please plug in your Kindle for 5 minutes then hold down the power button for 45 seconds while it is plugged in until the Kindle reboots. It can take 2-3 minutes for the complete reboot process. Allow it to charge for 20 minutes now and see if it will charge

If that does not work then please let me know

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Electronics Technician: Josh, Technician replied 8 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

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Customer reply replied 8 months ago
Thank you so much. I will give this a try. I’m busy over the next couple days. If it doesn’t work I’ll get back in touch with you.
Electronics Technician: Josh, Technician replied 8 months ago

Okay, thank you.

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