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The screen is frozen. I have powered up and the held on
The screen is frozen. I have powered up and the held on button for 40 sec but screen flickers goes blank then goes back to frozen … read more
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Screen is scrambled. Device has been charged but any attempt
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i can not find a # I have had it at least 6-8 years … read more
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my kindle has frozen. have tried to turn of and on and nothing happens. … read more
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The screen on my eReader has frozen. what can I do. Thanks
the screen on my eReader has frozen. what can I do . Thanks Jan … read more
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my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
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My Kindle refuses to respond. How do I get it working again?
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When I tap the Home button on Kindle Fire it goes to Home
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I have a Kindle modelD00901 which I love, but it froze, with
I have a Kindle modelD00901 which I love, but it froze, with Alexndre Dumas on the screen and nothing I can do will open it up and shake him off. So in looking around I decided to buy a Paperwhite, wh… read more
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I was using my Kindle yesterday and suddenly it froze and I
I was using my Kindle yesterday and suddenly it froze and I have been unable to use it or turn it off Thanks… read more
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My Amazon Kindle froze briefly a few days ago, but froze this
My Amazon Kindle froze briefly a few days ago, but froze this morning while I was reading it, It is still frozen, I can't even turn it off completely and the green batery light is on continuesly. My k… read more
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my kindle is frozen. i was on pinterest and all of a sudden
my kindle is frozen. i was on pinterest and all of a sudden it froze. i can't do anything. won't go to home, won't go back;nothing and i even tried to turn it off, nothing. I have push the button and … read more
AnswerManRob
AnswerManRob
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I have a basic Kindle. It froze up, and I turned it off.
I have a basic Kindle. It froze up, and I turned it off. When I turned it back on, all I get is the battery power bar. I tried plugging it into the computer....the charge light is green, but nothing e… read more
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my kindle fire just froze i will not let me shut off i can
my kindle fire just froze i will not let me shut off i can only hold button down 4 sec.then goes out stll froze… read more
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My kindles screen is frozen, on the top it says Critical Battery.
My kindle's screen is frozen, on the top it says Critical Battery. In the middle it says the battery is empty. It won't shut off or turn on. I put it on the charger but still nothing. I tried holding … read more
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Hi guys, my kindle has frozen. Its fully charged and the list
Hi guys, my kindle has frozen. It's fully charged and the list of books (17) is displayed and a small window is showing in front of the book list, headed Turn Wireless Off. The line below, that says S… read more
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my slide on/off switch is not working. I slide, release, and
my slide on/off switch is not working. I slide, release, and nothing happens. unit is charged. help?… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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