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My kindle was not used for several months and now when i…

Customer Question
My kindle was not...

My kindle was not used for several months and now when i tried using it I have to reregister. I have forgotten my password. can you help?

Technician's Assistant: What's the make/model of your device? How old is it?

Not sure 8 or 9 years.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I haven't tried anything just now am trying to register which is what it went too when i opened it.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Not that i can thi nk of

Submitted: 8 months ago.Category: E-Readers
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Answered in 3 hours by:
11/18/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,964
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Do you mean the Amazon account password?

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Electronics Technician: Josh, Technician replied 8 months ago

What is the email address that is on file with Amazon?

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