E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Kindle. I heave been reading a book. Now when I opened only…

Customer Question
Kindle . I heave...

Kindle . I heave been reading a book. Now when I opened only the front covers shows and I can get it to move on

Technician's Assistant: What's the make/model of your device? How old is it?

Mini apple ipad

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

One it just happened. It opened the page I was pm then flashed up the cover and won't budge

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I can't get to the list of books or the page I was reading.it is frozen

Submitted: 9 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
11/17/2017
Electronics Technician: Josh, Technician replied 9 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,254
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own E-Readers Question
Electronics Technician: Josh, Technician replied 9 months ago

Please plug in your Kindle for 5 minutes then hold down the power button for 45 seconds while it is plugged in until the Kindle reboots. It can take 2-3 minutes for the complete reboot process.

If that does not work then please let me know when you purchased the Kindle

Ask Your Own E-Readers Question
Customer reply replied 9 months ago
Thank you Josh, It is now working.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,254
22,254 Satisfied Customers
Experience: E-reader expert

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I cannot get the list of books I own on my kindel after I've
I cannot get the list of books I own on my kindel after I've finished … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have recently had problems with the kindle on my I pad
I have recently had problems with the kindle on my I pad Once I have the kindle book up on the screen, it will close by itself within 20 seconds unless I keep a finger on the screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I ordered a book from Amazon. It may have downloaded to my
I ordered a book from Amazon. It may have downloaded to my iPad, but now I just have the cover page of the new book and cannot get anything else from Kindle. … read more
Cris
Cris
62 satisfied customers
I charged it yesterday-yellow to ....opened it,fine then
I charged it yesterday-yellow to green....opened it,fine then suddenly looked like page behind page i was reading - never saw a "battery picture" indicating battery dead...the page stays "on" whether … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Seems that Kindle was updated 5icon changed) on my Ipad and
Seems that Kindle was updated 5icon changed) on my Ipad and now I open it shows me the cover of the book I was reading but I can not move to other pages either go to my library. … read more
Harry
Harry
2,176 satisfied customers
I have the Kindle app on an ipad reader. How do I remove
I have the Kindle app on an ipad reader. How do I remove books from the device or show that I have read them? Sheila … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I'm trying to read on my iPad Kindle but I'm getting only
I'm trying to read on my iPad Kindle but I'm getting only half a page at a time on my screen. This has been happening intermittently ever since I upgraded recently. Please help. Mug IPad is probably a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I just updated my kindle on on IPad...now doesn't open to
I just updated my kindle on on IPad...now doesn't open to library...just the page I had been reading. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I updated my IPad and now can't get any of the many Kindle
I updated my IPad and now can't get any of the many Kindle books I have downloaded. What can I do? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have been reading a book on my iPad and I Logged in and I
I have been reading a book on my iPad and I Logged in and I can't because it's frozen. Can you help me?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Kindle Account seems to be in order, however, I cannot
My Kindle Account seems to be in order, however, I cannot download a new book until I have purchased a previous book. I don't know why this has not been processed with the other books that I have been… read more
Josh
Josh
Technician
Associate Degree
22,254 satisfied customers
I haven an original Kindle and an iPad 2 and now an iPhone
I haven an original Kindle and an iPad 2 and now an iPhone 5. My Kindle app for the iPad did not download my books and when I ordered 2 books on the iPad Kindle app, the do not show on the Kindle. I a… read more
Cris
Cris
62 satisfied customers
when I tap onto one of the books in my kindle library--not
when I tap onto one of the books in my kindle library--not all of them, just one of them--it flashes the first page at me for about half a second, then dumps me to a black screen that becomes the iPad… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a kindle app and use my iPad to read books etc. the
I have a kindle app and use my iPad to read books etc. the screen has frozen and I cannot turn pages or even get to home. I was going to delete the app and redowload but will lose all mt books. Help p… read more
Josh
Josh
Technician
Associate Degree
22,254 satisfied customers
My first generation kindle froze in the middle of a hard reboot
My first generation kindle froze in the middle of a hard reboot last night and would not turn off or finish the reboot. It has been charging for several hours and the light is still yellow and the scr… read more
Josh
Josh
Technician
Associate Degree
22,254 satisfied customers
My granddaughters Kindle is frozen. We have tried plugging
My granddaughter's Kindle is frozen. We have tried plugging it in and it still does not unfreeze. Part of the cover is showing.… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
I have loaded the kindle & amazon Kindle bookstore on my iPad
I have loaded the kindle & amazon Kindle bookstore on my iPad 2. I have no idea how to buy books & put them in my kindle program. I have tried everything and at a loss.… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I just got a new kindle and was reading info about transferring
I just got a new kindle and was reading info about transferring content from my old one. I put it away and got on plane. When I picked it up again it was frozen with half of the page that I had been r… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x