E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Have forgotten password. Kindle cheaper one cannot read

Have forgotten password Technician's...

Have forgotten password

Technician's Assistant: What's the make/model of your device? How old is it?

Kindle cheaper one cannot read writing on the back.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Cannot remember pass word

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

30 months old

Show More
Show Less
Ask Your Own E-Readers Question
Answered in 3 minutes by:
11/17/2017
Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 41,219
Experience: Troubleshoot issues with E-readers.
Verified

Hi,
I'm sorry about the issue. What kind of password ***** ***** Kindle asking for, such as Wi-Fi / wireless password, or device's login password, or Amazon account password, etc.?

Does the Kindle let you go to menu / settings?

Is it the regular kindle, or paperwhite, or fire, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own E-Readers Question
Customer reply replied 9 months ago
goes to menu then blank screen. Regular colour black

Can you please enter the password 111222777 then ok / continue, then let me know what it shows next.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Viet - E-reader Tech
Category: E-Readers
Satisfied Customers: 41,219
Experience: Troubleshoot issues with E-readers.
Verified
Viet - E-reader Tech and 87 other E-Readers Specialists are ready to help you
Ask your own question now
Phone call session started

After entering the password 111222777 then OK / continue / reset, let me it reset. Thank you.

Ask Your Own E-Readers Question
Customer reply replied 9 months ago
nothing is happening. what do i do next?

Hold the Power on / off button / switch on your Kindle for about 45 seconds, then turn it back on

, then enter the password 111222777 , then select option OK / reset / continue, etc., then what does it show next?

Ask Your Own E-Readers Question

I have resolved the Kindle's Wi-Fi issue via phone call support. If you need help with anything else, please come back any time. Thank you very much.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 41,219
41,219 Satisfied Customers
Experience: Troubleshoot issues with E-readers.

Viet - E-reader Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I have a Kindle Oasis and I have forgotten my password for
I have a Kindle Oasis and I have forgotten my password ***** wifi. I have tried several things but they have not worked. How can I get my pass word? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I had my kindle replaced due to it shutting off so I'm
Hi I had my kindle replaced due to it shutting off so I'm trying to load on the new one but I have forgotten my password ***** I will lose all the books I downloaded on the new one it recognises my em… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I can not open my e.book as I have forgotten password.. Two
I can not open my e.book as I have forgotten password.. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I cannot get my Kindle to allow me to use the Kindle store.
I cannot get my Kindle to allow me to use the Kindle store. I am not getting any E-Mails and am not able to remember what my pass word was when I first started using my Kindle. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I am asked for a password. This new to me. I do not recall
I am asked for a password. This new to me. I do not recall setting up a password ***** kindle. Please help me set up a password ***** passcode. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I was given a kindle when they first came out. Never got too
I was given a kindle when they first came out. Never got too interested in it. Just came across it and want to start using it, but I don't have a manual for it. it is locked and I don't have the pass … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
41,219 satisfied customers
I have an old kindle and can no longer remember the pass
I have an old kindle and can no longer remember the pass word … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
We have been using Fios for two years and we're setting up a
We have been using Fios for two years and we're setting up a Kindle Paper White. We have lost/forgotten the password ***** logon to ***** should we do? … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I want to order several kindle books ut have forgotten my
I want to order several kindle books b ut have forgotten my pass word is one problem. Then I have ordersome kindle books in the past several months but have not received them … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have forgotten my pass code needed to purchase books on my
I have forgotten my pass code needed to purchase books on my kindle. Please give me instructions. … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
41,219 satisfied customers
I was in contact with the help desk today, I changed my web
I was in contact with the help desk today, I changed my web address, my credit card reached its expiration date, I tried to change the date but had forgotten my pass word. had no joy, so opened a new … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need help in resetting my password XXXXX my Kindle. My name
I need help in resetting my password XXXXX my Kindle. My name isXXXXX is my e-mail address:[email protected] Thank you!… read more
Cris
Cris
62 satisfied customers
My kindle screen is damaged at the end (about six lines) and
My kindle screen is damaged at the end (about six lines) and I cannot read it. Can this be repaired and if so where I live in Ireland.… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I opened my kindle and it asked for a pass word. I do not remember
I opened my kindle and it asked for a pass word. I do not remember putting a pass word int the kindle.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I intend to buy a kindle for a freind so we can share books
I intend to buy a kindle for a freind so we can share books when i register how will i retrieve my password XXXXX i probarly have forgotten it… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I need to reset my pass word as I have forgotten what I originally
I need to reset my pass word as I have forgotten what I originally typed in and then Kindle is stuck on incorrect password… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
We just bought a kindle touch. We are having problems getting
We just bought a kindle touch. We are having problems getting into the kindle touch. I had to change our pass word because we forgot it. Now when we try to get into the kindle we get a screen telling … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I am 85 years old and cannot cope with modern technology, Have
I am 85 years old and cannot cope with modern technology, Have just received a replacement Kindle and find it impossible to set up and transfer books from my old one.… read more
Andy Mont
Andy Mont
Researcher
Master\u0027s Degree
251 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x