E-reader questions? Ask an electronics Expert.
Hi,I'm sorry about the issue. What kind of password ***** ***** Kindle asking for, such as Wi-Fi / wireless password, or device's login password, or Amazon account password, etc.?
Does the Kindle let you go to menu / settings?
Is it the regular kindle, or paperwhite, or fire, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.
Can you please enter the password 111222777 then ok / continue, then let me know what it shows next.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
After entering the password 111222777 then OK / continue / reset, let me it reset. Thank you.
Hold the Power on / off button / switch on your Kindle for about 45 seconds, then turn it back on
, then enter the password 111222777 , then select option OK / reset / continue, etc., then what does it show next?
I have resolved the Kindle's Wi-Fi issue via phone call support. If you need help with anything else, please come back any time. Thank you very much.