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Related E-Readers Questions
I was given an Amazon Fire kindle - it must be about 4 years
I was given an Amazon Fire kindle - it must be about 4 years old. I need to delete some books from it and just can't figure out how to do this. Thanks! … read more
Josh
Josh
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Associate Degree
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I'm trying to figure out what replacement battery I need.
I'm trying to figure out what replacement battery I need … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I have a new Fire HD 10 with alexa. I am using a Fintie case
I have a new Fire HD 10 with alexa. I am using a Fintie case from a previous model and the auto sleep/auto turn off does not work. Is there something I need to do? … read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
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I have the kindle paperwhite (or fire?) and all of a sudden
I have the kindle paperwhite (or fire?) and all of a sudden it won't take a charge. My question is: is there an internal battery that can be replaced for or do I need to purchase a whole new Kindle. I… read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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GM. My Kindle Fire HD 10 will not charge. I bought it in Oct
GM. My Kindle Fire HD 10 will not charge. I bought it in Oct 2017. The plug is quite warm. I have tried my old Fire HD cable and plug. doesn't work. Tried a different plug. Nothing. No connection at a… read more
Josh
Josh
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Associate Degree
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I have a fairly new Kindle fire it is an HD 10 2015 and I
I have a fairly new Kindle fire it is an HD 10 2015 and I cannot get it to charge or work I have a fairly new Kindle fire it is an HD 10 2015 and I cannot get it to charge or work … read more
Cris
Cris
1,332 satisfied customers
My son bought a kindle fire two months ago and the screen
Hi My son bought a kindle fire two months ago and the screen has cracked. How do I go about getting it fixed? … read more
Louie
Louie
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Associate Degree
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My father has one of the earliest versions of Kindle. He
My father has one of the earliest versions of Kindle. He says he can't download any books. I have taken it, charged it and I am open to the Home page. I cannot cursor down to the 04-2017 Important Kin… read more
Josh
Josh
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Associate Degree
799 satisfied customers
I get a message that I can't down load an upgrade because I
I get a message that I can't down load an upgrade because I don't have enough space … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
my Kindle was not used for some 6 weeks. after recharging
my Kindle was not used for some 6 weeks. after recharging the battery the screen remains blank and no reaction at all to any buttons.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I have over 20 books on my Kindle fire. Can I put the ones
I have over 20 books on my Kindle fire. Can I put the ones I have already read someplace so I don't have to flip through each one every time I turn on my unit? How do I take facebook and the others ap… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,342 satisfied customers
the last two issues of Sports Illustrated will not download
the last two issues of Sports Illustrated will not download on my kindle fire. the issue two weeks ago downloaded to 100% but will not complete the download so I can read the issue. Last week's issue … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,342 satisfied customers
My kindle will not boot up. I turn it on and the "kindle fire"
My kindle will not boot up. I turn it on and the "kindle fire" symbol comes up but it will not go beyond that.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I did something to my Kindle and now the screen has frozen
I did something to my Kindle and now the screen has frozen and wont do anything Have I broken it?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I love my kindle, and I am going into the hospital this coming
I love my kindle, and I am going into the hospital this coming Monday the 19th of March. Don't you know it; my kindle is not working right. When I try to go on the kindle books menu I receive a messag… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle won't turn on - the light on the on switch goes
my Kindle won't turn on - the green light on the on switch goes on, then goes off I was able to start by pressing the square control button and then pressing home, but now that doesn't work either. I … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle is frozen and it wont stay on and i cant clear
my kindle is frozen and it won't stay on and i can't clear the game ...i have a box that says oops, this app has experienced an error ...but the ok won't work and the whole thing is frozen....won't cl… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I got my Kindle last month. Yesterday it told me the battery
I got my Kindle last month. Yesterday it "told" me the battery was empty. I plugged the charger in and a whole page of info came up. It read that the info should disappear in 30 minutes or less - if i… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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