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Related E-Readers Questions
My kindle seems to be "stuck". It won't turn on when I
My kindle seems to be "stuck". It won't turn on when I swipe. The page doesn't change when opened and closed. I used it this morning and every thing was fine. I thought it might need to be charged, wh… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I have a first gen Kindle. Last njght as I was turning it
I have a first gen Kindle. Last njght as I was turning it on, my finge must have been pressing on a control button as I slid the on button. The screen froze with half of the home screen and half of th… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
It says I'm off wifi. Couple years old. I have no idea how
I have no idea how to trouble shoot. It says it;s almost full. I try to get rid of books but it doesn't work. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Kindle won't charge, I have no idea but it is at least 6
It's been going on for two days, I don't know how to do trouble shooting … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My kindle fire will not take a charge, It was a gift about 4
It was a gift about 4 years ago and I do not have the box. Where would I find what you need on the kindle it is a kindle fire but I don't know the year … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
When I turn on my Kindleit automatically turns off, It's an
When I turn on my Kindleit automatically turns off … read more
Cory
Cory
Vocational, Technical or Trade Scho
639 satisfied customers
I have had my kindle (a gift) for 2 weeks - it has been
I have had my kindle (a gift) for 2 weeks - it has been working fine until just today.I can't get the little green light to stay on. Have it charged. Help … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My kindle is frozen. The background screen is on, but the
My kindle is frozen. The background screen is on, but the password ***** doesn't come up. It's fully charged, but I also can't turn it off. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
My kindle paperwhite froze after I downloaded a book. I
My kindle paperwhite froze after I downloaded a book. I can't swipe to unlock. It does charge. … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
The pages on my kindle won't turn when swiped - what should
Hi There. the pages on my kindle won't turn when swiped - what should i do? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,986 satisfied customers
I hae a Kindle I bought on Amazon. I have read several books
I hae a Kindle I bought on Amazon. I have read several books on it and now it won't open. I charged it because it wouldn't open, thinking a low charge might be the problem, but it still won't work. It… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,733 satisfied customers
Fire screen won't turn on. Approx 2yrs old, is eo0700 the
This has never happened before It dies in the middle of using. No trouble shooting because can't turn on died yesterday … read more
Cory
Cory
Vocational, Technical or Trade Scho
639 satisfied customers
My screen is partially frozen and I have tried resetting it
My screen is partially frozen and I have tried resetting it and it still won't work. I am really gentle and careful with my kindle so I don't know how this happened or why. Is there anything I can do … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i BOUGHT A kINDLE FIRE JUST BEFORE CHHRISTMAS AND NOW THE BATTERY
i BOUGHT A kINDLE FIRE JUST BEFORE CHHRISTMAS AND NOW THE BATTERY WON'T HOLD A CHARGE. I'VE TRIED THE SUGGESTIONS ON THE TROUBLE SHOOTING SECTION AND IT STILL DOESN'T WORK… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I have a Kindle Fire that was a gift from my husband. It suddenly
I have a Kindle Fire that was a gift from my husband. It suddenly won't hold a charge. I carry it with me wherever I go and plug it in for recharging each night. I seem to have less than 15% charge. I… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I got my Kindle Fire in Dec and had a problem with the password.
I got my Kindle Fire in Dec and had a problem with the password. It's all taken care of now, but I ordered a book just to see how it works and also put a gift card on the account . I don't see the gif… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I recently added a 25.00 Amazon gift card to my Kindle, but
I recently added a 25.00 Amazon gift card to my Kindle, but while it shows I have the credit, it won't let my purchase request go through. Why?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,337 satisfied customers
I own a kindle reader with WIF on it, but I"m having trouble
I own a kindle reader with WIF on it, but I"m having trouble keeping the charge up on the kindle. If I don't use it for a few days the batteries is completely empty. I receive this as a gift last year… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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