E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
It seems to have died. light indicates it has been charged
It seems to have died. Green light indicates it has been charged but its not responding. … read more
Randy***** CellTech
Randy***** CellTech
1,873 satisfied customers
My kindle paperwhite was purchased July 29, 2016. It has not
My kindle paperwhite was purchased July 29, 2016. It has not taken a full charge lately (few months). Last night it said it needed to be charged but then went dead promptly. I have tried charging it. … read more
Cris
Cris
1,322 satisfied customers
My wife and I share an email address. ALL my old documents
My wife and I share an email address. ALL my old documents on my Kindle Fire have suddenly appeared on my wife's Kindle Paperwhite. She doesn't want them and I don't need her to see them. There must b… read more
Harry
Harry
2,426 satisfied customers
I was reading a book last night. I was unable to advance the
I was reading a book last night. I was unable to advance the page and then the Kindle went black. I have not been able to restart it since then. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,523 satisfied customers
I ordered THE SILVER MUSIC BOX last night and this is the
I ordered THE SILVER MUSIC BOX last night and this is the second book that did not appear on my KINDLE even though the email said it did. … read more
Nathan
Nathan
Bachelors of Science
25,543 satisfied customers
Last night my (old) Kindle suddenly went crazy as if it was
Last night my (old) Kindle suddenly went crazy as if it was having a "stroke" and messed up the way that I had organized my books. I have a number of categories such as Mystery, Non-Fiction and Humor … read more
Josh
Josh
It Support Specialist
Associate Degree
762 satisfied customers
I have a Kindle paperwhite and use it to access books from
I have a Kindle paperwhite and use it to access books from the library. It was working fine until 2 days ago. I signed out 2 books and according to the information on Amazon they were delivered to my … read more
Josh
Josh
It Support Specialist
Associate Degree
762 satisfied customers
I have just ordered a free book and my Kindle Paperwhite is
I have just ordered a free book and my Kindle Paperwhite is supposed to be the default device but books are jumping onto my Apple Ipad Kindle, … read more
Richard
Richard
Customer Service
50,289 satisfied customers
I have a kindle paperwhite 5th generation. Just bought two
I have a kindle paperwhite 5th generation. Just bought two books from … read more
Louie
Louie
Senior Technician
Associate Degree
10,684 satisfied customers
My Kindle was briefly submurged today. It is working, but
my Kindle was briefly submurged today. It is working, but showing signs of discoloration to the black screen that are expanding. What should I do? Is it ruined? Will I lose all my new books I bought t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,523 satisfied customers
I'm reading a book that shows none of the stuff at bottom
I'm reading a book that shows none of the stuff at bottom that tells you where you are in the book -- the Loc. or % info. So I can't go off the page I'm on to somewhere else and get back again, since … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,523 satisfied customers
I have a explanation about my problem with my Kindles. How
Hello, I have a long explanation about my problem with my Kindles. How much space do I have here? Dorothy … read more
Richard
Richard
Customer Service
50,289 satisfied customers
My Paperwhite Kindle is 2 years old. Recently, I've had some
My Paperwhite Kindle is 2 years old. Recently, I've had some odd issues with the way it works and the other day after charging it, I couldn't turn it on. I found this site, I managed to turn it on and… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My kindle paperwhite has suddenly gone haywire. I can sometimes
My kindle paperwhite has suddenly gone haywire. I can sometimes log on, sometimes not, sometimes it goes to the tree and the whie bar comes across.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Just got a new Paperwhite as a present. Two questions: a)
Just got a new Paperwhite as a present. Two questions: a) how do I transfer my books from my old Kindle to the new Paperwhite; and b) can I transfer a book from my wife's Kindle to my new Paperwhite(i… read more
Nathan
Nathan
Bachelors of Science
25,543 satisfied customers
Neither of the last two books I ordered on Kindle have shown
Neither of the last two books I ordered on Kindle have shown up. One I ordered on July 24 and the other this morning, July 25. Please tell me what I should do. Anticipating your support, A normally ha… read more
Cris
Cris
1,322 satisfied customers
My kindle is suddenly telling me I need Wi-FI to buy a book;
My kindle is suddenly telling me I need Wi-FI to buy a book; this is the 2nd time this has happened. I had a similar issue about a month ago; when it happened then it also wiped out all my archived bo… read more
Nathan
Nathan
Bachelors of Science
25,543 satisfied customers
The wireless will not turn on. I have been out of the country
The wireless will not turn on. I have been out of the country for two weeks and left it off to conserve battery. I have restarted unit several times and did restart with on off switch. When I try to t… read more
Josh
Josh
It Support Specialist
Associate Degree
762 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x