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Related E-Readers Questions
My Kindle will not turn on. Yesterday. No I'll try that now
My Kindle will not turn on. JA: When did you last charge your Kindle? Customer: Yesterday JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: no I'll try … read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
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My Kindle Fire won't hold a charge. I just had it on the
My Kindle Fire won't hold a charge. I just had it on the charger for 3/4 of an hour and it still shows red-needs charging. This has been going on for a while an I've tried to get technician help but n… read more
Cris
Cris
1,769 satisfied customers
The battery in my Kindle Fire 7 doesn't hold power as long
The battery in my Kindle Fire 7 doesn't hold power as long as it used to. I am advised not to replace the battery, but just to buy a new Kindle. I have had my Kindle Fire 7 for years. I am afraid that… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I have a Kindle Fire about 5 years old. It has always been a
I have a Kindle Fire about 5 years old. It has always been a little iffy about charging fully when plugged in. But now, when plugged in, the pilot light glows green for a second, goes dark, then orang… read more
Josh
Josh
7,680 satisfied customers
Mr. T. I received a Kindle for Christmas from my brother. I
Hello Mr. T. I received a Kindle for Christmas from my brother. I just loved it, but at some point it died and I returned it to Amazon and they sent me a Kindle Fire which I have been happily using ev… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
2 things, when my kindle fire gets low on battery and I
2 things, when my kindle fire gets low on battery and I attempt to plug in the charger, it turns off. How can I fix this? and second if I can't and need a new one, it is about 3 or 4 years old, can I … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,821 satisfied customers
Haven't used it for some months and I powered off, now I
Haven't used it for some months and I powered off, now I can't remember how to power back on.....is it the small button on top and how long do I hold it down for. It was fully charged when I last powe… read more
Viet - E-reader Tech
Viet - E-reader Tech
Technician
Bachelor's Degree
51,096 satisfied customers
It keeps going dead even when it is charged fully. The last
It keeps going dead even when it is charged fully. The last time it came on by itself after a few days but it has only worked a week this time. … read more
Josh
Josh
7,680 satisfied customers
I have a kindle that refuses to switch on. i dont know. how
hi. my name is ***** ***** i have a kindle that refuses to switch on. … read more
Josh
Josh
7,680 satisfied customers
I have a Kindle Fire---don't know which model and all of a
I have a Kindle Fire---don't know which model and all of a sudden, it won't even turn on??? I have tried charging---to no avail. I have had the Kindle for a few years---maybe 3 or 4? What now? … read more
Josh
Josh
7,680 satisfied customers
My Kindle Fire will neither charge nor start. I've
My Kindle Fire will neither charge nor start. I've repeatedly held the "start" button down for 30 seconds or more, followed by a single push, but get no response. The charge light is not on when the c… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,691 satisfied customers
My Kindle Fire is fully charged and has functioned well for
My Kindle Fire is fully charged and has functioned well for the three months I have had it. But now it won't turn on. When I push the on-off button, the button glows green for one second then goes dar… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle sat turned off and unused for about a month. Now
My Kindle sat turned off and unused for about a month. Now it will not open. When I try to recharge it, the yellow charging light comes on for about a second and goes out. It will not recharge. What d… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
i have had my kindle for only 2 months. last night i was using
i have had my kindle for only 2 months. last night i was using it to check my email and after i finished i shut it down then went to do some reading later and when i tried to power it back up. the scr… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I have a Kindle Fire which was purchased about 4 months ago.
I have a Kindle Fire which was purchased about 4 months ago. I cannot get it to charge fully. The light is on but the charge indication in the upper right hand corner only indicates charging intermitt… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
On my Kindle fire, the screen starts endlessly cycling with
On my Kindle fire, the screen starts endlessly cycling with the text "Kindle Fire" Then the screen fades and finally goes dark only to start again. What might be causing this?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
My new kindle (less than one month old) suddenly wont turn
My new kindle (less than one month old) suddenly won't turn on. I tried recharging the battery, but it won't stay "on". It shows the original kindle photo all of the time and when I try to turn it on,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has been fully charged for over three days in a functioning
My kindle has been fully charged for over three days in a functioning outlet, but the screen is frozen and simply says that the kindle needs to be charged and that it may take several minutes for it t… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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