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I cannot seem to get my kindle to connect to my wifi

Customer Question
I cannot seem to...

I cannot seem to get my kindle to connect to my wifi address

Technician's Assistant: What's the make/model of your device? How old is it?

Um, not sure, how do I tell from looking at it?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I took it somewhere where the wifi was connected to it but then it wouldn't let me download anything as wouldn't accept my credit card details. its about 2 years old

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No thank you

Submitted: 8 months ago.Category: E-Readers
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Answered in 1 minute by:
11/15/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,964
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Are you trying to update your card information?

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