E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Ii cannot get wifi on myfirehd8. Fewweeks. Aday or two I can…

Customer Question
Ii cannot get wifi...

Ii cannot get wifi on myfirehd8

Technician's Assistant: What's the make/model of your device? How old is it?

Fewweeks

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Aday or two I can get wifi on my computer

Submitted: 8 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 minute by:
11/15/2017
Electronics Technician: Jason Jones, Technician replied 8 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 19,273
Experience: Years of experience and education.
Verified

Hello,
I look forward to helping you today.

What happens when you attempt to connect the Kindle Fire to your wifi network?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own E-Readers Question
Electronics Technician: Jason Jones, Technician replied 8 months ago

You have requested a phone call, but I don't think a phone call will help much in this case.

Instead, may I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

Ask Your Own E-Readers Question
Customer reply replied 8 months ago
remote session
Electronics Technician: Jason Jones, Technician replied 8 months ago

Thank you. Let's begin the remote help session now.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 55
- And then click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Ask Your Own E-Readers Question
Electronics Technician: Jason Jones, Technician replied 8 months ago

Hello again,

I see that you are not connected, yet.

Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

Thank you,
***** *****

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I am having a problem with my Auro I cannot seem to get my
I am having a problem with my Auro I cannot seem to get my last book which was Mary Higgins Clark,s .that I purchased on Jan 7th. Seems I have problems with my WiFi Can you help? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I cannot get it to connect to my wifi. Just computer
I cannot get it to connect to my wifi JA: Does your network appear in the Wi-Fi list on your e-reader? Customer: yes JA: Are other devices (computer, phone, etc.) connecting to the router? Customer: j… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have an old kindle. not very user friendly but was hoping
i have an old kindle. not very user friendly but was hoping to try to get it to work here at out new address. I have an ATT router but the two will not connect. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My Fire Kindle is not accepting my WiFI password, it is the
Everything that I could I held the powerbutton for 30 seconds, Then hen I pwere= … read more
Jason Jones
Jason Jones
Technician
19,273 satisfied customers
My kindle does open to wifi. I put in password that works
My kindle does open to wifi. I put in password ***** works oon my account. … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I cannot connect my Kindle with wifi - please help, I tried
I cannot connect my Kindle with wifi - please help … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
My nook is working fine except for downloading two books I
My nook is working fine except for downloading two books I have ordered. It has a full charge. and I can un archive and archive , I an reading some every day.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cannot set up my Kindle paper white, to computer wifi, I
I cannot set up my Kindle paper white, to computer wifi, I am not very computer literate so need simple answers please… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
We have two Kindle Fires. Lois's is working fine. Donovans
We have two Kindle Fires. Lois's is working fine. Donovans sat in a box for a long time. Now I cannot connect it to the WiFi. I have tried to enter the password ***** think I entered the wrong one. I … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I forgot my password, andhave been unable to put a new one
I forgot my password, andhave been unable to put a new one in. I have lost everything in my kindle fire, and am starting from scratch again. I also don't know how to re:;register. I need another wi-fi… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I somehow disconnected my kindle from Wifi. I do not even
I somehow disconnected my kindle from Wifi. I do not even know what I did. However, now trying to get back on, I find I cannot remember my password. I remember all but the last two digits. I am very f… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I am trying to connect my Kindle tOUCH TO MY WIFI. NmY WIFI
I am trying to connect my Kindle tOUCH TO MY WIFI. NmY WIFI SHOWS ON TYHE SCREEN; HOWEVER, WHEN i TYPE THE PASSWORD XXXXX I GET THE MESSAGE THE PASSWORD XXXXX ENTERED IS INCORRECT. I KNOW I AM USING T… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I lost my connection to the wifi network. I have attempted
I lost my connection to the wifi network. I have attempted to restart the kindle, it is asking for a password, which I have unfortunately lost. How do I reset to get a new password? I was also attempt… read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
I have a new kindle fire and i cannot get on the wifi...my
I have a new kindle fire and i cannot get on the wifi...my husband has this computer and we have tried and tried get me on so I can watch movies.....if i ever get on...do I have to do the wifi bit eve… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
I received the Kindle Touch as a Christmas present and have
I received the Kindle Touch as a Christmas present and have not been able to get it registered - as I do not have WIFI connection, is this a problem/issue or can I still just charge the Kindle and sti… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
ii have the 3 g kindle and I cant get into my kingle its
ii have the 3 g kindle and I can't get into my kingle its says wifi connection is required to complete this task how do I get mine to work again… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My wifes amazon kindle, second generation is supposed to be
My wifes amazon kindle, second generation is supposed to be 3G, but I cannot connect because I get a message "cannot connect to wifi"??? Please advise. Thanks, XXXXX XXXXX Endress II… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Mike, Your number 6 of your answer did not connect to the WiFi In
Mike, Your number 6 of your answer did not connect to the WiFi In fact iI think it may be because I entered my new password XXXXX of the original password XXXXX I bought mtyfirst kindel , I couldn't r… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x