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When i try to read a book i keep getting the message Oops
When i try to read a book i keep getting the message Oops This document couldnt be opened … read more
Randy***** CellTech
Randy***** CellTech
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I cannot place my order, says, whoops, try latter. Ce0560
Just to order a book. First time this has happened. My info is correct … read more
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Randy***** CellTech
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When I go to the menu to load a book, it says no books found
When I go to the menu to load a book, it says no books found in my e-reader. Is it possible the battery is no longer functioning properly? I have charged it and it still does not work. … read more
Harry
Harry
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I have a Kobo Aura One. It has been working well but a few
I have a Kobo Aura One. It has been working well but a few weeks ago the power went out in Regina, Saskatchewan. My wi-fi stopped. I called my provider and got a new password ***** our wi-fi but I can… read more
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Harry
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Ordered a book on kindle not delivered when i enter my wi/fi
ordered a book on kindle not delivered when i enter my wi/fi user name and password i am told that the connection failed never happened before All my other devises in my home have no wi/fi connection … read more
Suhasini Velu
Suhasini Velu
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My Kindle cannot connect to 3G or wi-fi even though the
My Kindle cannot connect to 3G or wi-fi even though the latter is up and running on my computer. I also folowed all online instructions. Where can get it fixed in Haifa? … read more
Louie
Louie
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Associate Degree
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Connect to wi-fi. Kindle about 2014 or2015. I'm not sure.
I'm not sure. Oops I just found the year I received: 2012. I just started looking at settings and saw wi-fi was not enabled. When I attempt to enable...enter router numbers and password...kindle says I cant connect to the wifi. When I received (as a gift) the Kindle 5.1.0 updated to 5.1.2 in 2012 states it has network capability. wifi & 3g version … read more
Josh
Josh
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My kindle which has been connected to wifi is ow not
My kindle which has been connected to wifi is ow not connected. I've tried all the entries I have written down as my password ***** nothing is working. … read more
Richard
Richard
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I am calling for my husband's kindle. He changed his wi-fi
I am calling for my husband's kindle. He changed his wi-fi when we were on vacation last week. Now he wants to buy a new book, but the wi-fi only says view. No option to change to our home connection.… read more
Josh
Josh
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Associate Degree
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My ereader says my kobo touch library is empty Help
My ereader says my kobo touch library is empty Help I think I probably erased something---before yesterday, the last I synced was on August 19th 2014 and I've lost every book including my 2 new ones f… read more
Dr. Fix-It
Dr. Fix-It
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Im trying to download e-books from the library. Ive follo
I'm trying to download e-books from the library. I've followed their written instructions, successfully installing Adobe Digital Editions and downloading the book to that. The problem is that I can't … read more
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Richard
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Hi, I plugged in my kobo e reader to put a new book on it -
Hi, I plugged in my kobo e reader to put a new book on it - did everything properly but since then i have a smiley face on it with 5 squares underneath!! Can't do anything with it - tried reset - it w… read more
Dr. Fix-It
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I have an older Kindle purchased 3 years ago that would not
I have an older Kindle purchased 3 years ago that would not charge until I plugged it into my computer. A week ago I bought a new Kindle Touch which requires a Wi-Fi Password XXXXX don't remember. It … read more
John
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I'm not happy!! I've appararently followed the steps and
I'm not happy!! I've appararently followed the steps and bought an e-book and paid for it and now can't get it on the kobo. HELP… read more
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When I sync my Kobo e-reader it wont sync my library. All
When I sync my Kobo e-reader it won't sync my library. All unread books can't be opened. What can I do to fix this?… read more
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I was given a Kobo E Reader Touch for Xmas. My daughter
I was given a Kobo E Reader Touch for Xmas. My daughter installed the Kobo on my computer and I have 12 books bought. However, some time ago, something happened where all my books disappeared from my … read more
Josh
Josh
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How can I transfer "My libary with Kindle contents for PC"
How can I transfer "My libary with Kindle contents for PC" from my PC to my new Kindle E-reader? Note: this new Kindle has not yet been connected with wi-fi, because I do not know how to connect it in… read more
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Viet - Printer Tech
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Bachelor's Degree
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I have 2 Kindles. Both are registered to my Amazon account
I have 2 Kindles. Both are registered to my Amazon account ... both to my e-mail address but to 2 different passworded accounts with Amazon. My wifes Kindle (which was the first one we bought) won't c… read more
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Andy Mont
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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