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I have not received books that I have already paid for on my…

Customer Question
I have not received...

I have not received books that I have already paid for on my Kindle

Technician's Assistant: What's the make/model of your device? How old is it?

I have already been through this.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I've tried everything and it has been going on for about six months

Submitted: 8 months ago.Category: E-Readers
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Answered in 11 minutes by:
11/15/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,929
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Is the Kindle connected to Wi-Fi?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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