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A few years ago I purchased a "AmazonKindle" 3.1 version. I
Hi, a few years ago I purchased a "AmazonKindle" 3.1 version. I used it for awhile, we moved, etc. - now I'm trying to use it again but there's no way to upgrade. Any help? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have an old Kindle - not sure how many years I have had it
I have an old Kindle - not sure how many years I have had it but probably 6.5years. It has not played up until recently but has been getting slower and slower and I have had to recharge the battery mo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a fifth gen. white page kindle. I bought a good a few
I have a fifth gen. white page kindle. I bought a good a few days ago. It was … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
When trying to buy a book from my kindle, the last window
when trying to buy a book from my kindle, the last window displays the credit card correctly, but displays "cancel" and "update".If I hit update, it just repeats showing the same window. The only way … read more
Josh
Josh
Technician
22,687 satisfied customers
All of a sudden, the books I buy from the Kindle store will
All of a sudden, the books I buy from the Kindle store will not come up on my iPad... Why? Have I too many books in my library ? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Kindle will not open any book in my pc reader library, ASUS
Kindle will not open any book in my pc reader library … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
All of a sudden, I cannot connect my Kindle to wifi to order
All of a sudden, I cannot connect my Kindle to wifi to order new books. I went to best buy today for their help. I think I need to have my information reset. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
SOUTH AFRICA AND ORDER ALL KINDLE BOOKS ON MY KINDLE I GOT
I AM IN SOUTH AFRICA AND ORDER ALL KINDLE BOOKS ON MY KINDLE I GOT AN EMAILL FROM KINDLE TELLING MY VISACARD ACCOUNT I HAVE USED SINCE2015 WILL NOT ACCEPT OR PAY YOU. I HAVE CHECKED ALL INFO IN AMAZON… read more
Josh
Josh
Technician
22,687 satisfied customers
I am calling for my husband's kindle. He changed his wi-fi
I am calling for my husband's kindle. He changed his wi-fi when we were on vacation last week. Now he wants to buy a new book, but the wi-fi only says view. No option to change to our home connection.… read more
Josh
Josh
Technician
22,687 satisfied customers
My kindle is connected to wifi but I cannot seem to browse
My kindle is connected to wifi but I cannot seem to browse the store. I restarted the kindle twice but nothing is working. I also went on my iPad to down load a book for the kindle and it said it woul… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a free standing (old) kindle not attached to my ipad
I have a free standing (old) kindle not attached to my ipad or computer. My credit card got updated and so my kindle/amazon purchase did not get deducted. I owe $13.77. I have updated my credit card d… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Every book I try to buy it only gives me the option of
Every book I try to buy it only gives me the option of sample … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am an author with seven books listed on Amazon. My old
I am an author with seven books listed on Amazon. My old Kindle died on me and I have a new one (version 5.8.9). It was easy to download my books onto my old Kindle. I cannot figure out how to do it o… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
How do I get a book from my laptop screen to my kindle
How do I get a book from my laptop screen to my kindle reader? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a Kindle fire serial number D026A0A023970A74 and
I have a Kindle fire serial number D026A0A023970A74 and would like to have it registered and able to use and buy books with one click. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used exclusively for books downloaded from Amazon. It has worked well until this week. It was fully charged two days ago and them became errat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I had an amazon kindle that was distroyed in a car accident.
i had an amazon kindle that was distroyed in a car accident. (The device was unrecoverable.) i purchased a Kindle fire as a replacement but can't see how to register it. Also, is there any way to tran… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I have purchased a copy of Elizabeth Her Life and Time, which
I have purchased a copy of Elizabeth Her Life and Time, which will not allow me to read it on the E reader.I can successfully access and read all my other books on the reader. I would be grateful for … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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