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I haven't used my kindle for about two years. It will not
I haven't used my kindle for about two years. It will not charge, I held the on button 15 seconds but no charge. … read more
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I have one of the original kindle readers, keyboard at one end, and I´ve used it a lot. Today none of the buttons work. It is on and charged, but will not turn off, does not repond to the menu, or bac… read more
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My amazon kindle is about 7 years old and I went to use it
my amazon kindle is about 7 years old and I went to use it today and slid the power button across to power it on and the screen went frozen and blank with the picture still somewhat there. how do I fi… read more
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My kindle has been dead for last two months and have not
Hi there, my kindle has been dead for last two months and have not known how to get it fixed.Model number is ***** small slimline one. It just froze one day on the page my daughter was reading and it'… read more
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Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
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my kindle is stuck on a page and will not turn off or move
my kindle is stuck on a page and will not turn off or move forwards or backwards. What do I do?… read more
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My Kindle will not start. Does not turn on amber or green
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I think my Kindle is frozen. About 3/4 of the screen (vertically)
I think my Kindle is frozen. About 3/4 of the screen (vertically) looks like a fractured screensaver. The other 1/4 (still vertical) has about 1/4 (horizontally) of words from the book I was reading. … read more
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I have a Kindle keyboard. The opening page is frozen and it
I have a Kindle keyboard. The opening page is frozen and it has black and white lines through the picture of Charlotte Bronte. I've held the start button for 20 secs, but it still will not open. I've … read more
Freddy M.
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My kindle (3 years old) had a "stuck" screen. I slid and held
My kindle (3 years old) had a "stuck" screen. I slid and held the start button, and now the screen is completely "white" and nothing happens no matter what button or slide I push. The unit was recentl… read more
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I left my Kindle on charge last night, but this morning it
I left my Kindle on charge last night, but this morning it won't turn on. I have tried doing a hard reset - I held the switch in the on position for at least 30 seconds, then released it. When I first… read more
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I cannot get my Kindle to turn on. It is fully charged. The
I cannot get my Kindle to turn on. It is fully charged. The screen was stuck on the battery charge screen. I slid the on lever and held for 15 seconds and the screen changed but the device will not tu… read more
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Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
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My kindle will not start up. Appears fully charged. Only picture
My kindle will not start up. Appears fully charged. Only picture of Alex. Dumas at all times Tried holding starting lever at top of Kindle and letting go, but nothing happens. No red dot when turned o… read more
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my screen has a heavy gray bar about one inch wide at the bottom;
my screen has a heavy gray bar about one inch wide at the bottom; then a white triangle plus vertical and horizontal lines for the rest of the screen. What to do? Bob… read more
AnswerManRob
AnswerManRob
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I charged my Kindle (1 year old) yesterday and everything was
I charged my Kindle (1 year old) yesterday and everything was fine...green light and everything. I turned it off and didn't turn back on until the afternoon, when it was totally dead. When I plug in t… read more
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Kindle 2 wont power on. Yellow charge lights up but goes off
Kindle 2 won't power on. Yellow charge lights up but goes off after 5 to 10 minutes. Screen shows heading Critical Battery. Diagram shows empty battery.Your battery is empty. To continue using your Ki… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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