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The last two books I have purchased, they have disappeared
The last two books I have purchased, they have disappeared from my Kindle halfway through reading them. … read more
Richard
Richard
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I bought my Kindle a week ago and downloaded 10 x books. I
Hello - I bought my Kindle a week ago and downloaded 10 x books. I am now trying to download more but it comes up with Order Error? … read more
Richard
Richard
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I tried to resume reading a book on my kindle and the
I tried to resume reading a book on my kindle and the message reads 'this item cannot be opened because it is licenced to a different user. Delete the item and download it from your archived items or … read more
Richard
Richard
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How do I download books from my library on to my kindle. I
how do I download books from my library on to my kindle … read more
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My kindle memory is overloaded - how do I delete books to
My kindle memory is overloaded - how do I delete books to free up my memory? … read more
Randy***** CellTech
Randy***** CellTech
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I just got a new Kindle Paperwhite. In the past I had a very
I just got a new Kindle Paperwhite. In the past I had a very old Kindle. It has lots of books on it that I've read and many I haven't gotten to yet. I'm having trouble tranferring my library to the ne… read more
Nathan
Nathan
Bachelors of Science
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My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
Randy***** CellTech
Randy***** CellTech
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I cannot download a book because it says this item is
I cannot download a book because it says this item is licensed to a different user. It says to delete the item but I do not know how. The item is Major Pettigrews Last stand … read more
Pete
Pete
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I want to know how to get to a book Ive already started when
I want to know how to get to a book I've already started when I go back to read some more. (Now it just tells me the date I first purchased it, not how to get back to it.) It also sometimes doesn't ap… read more
Cris
Cris
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I have a sonydigital book reader PRS-350 and it has frozen
I have a sonydigital book reader PRS-350 and it has frozen on a page of a book. I have tried reset. have recharged book.… read more
Richard
Richard
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my kindle appears to be frozen with a blank screen& a small
my kindle appears to be frozen with a blank screen& a small circle in the top left hand circle....the power button will n ot stay on unless you hold it.....can you help?… read more
Thomas
Thomas
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Kindle touch - freezes when Im trying to access new books
Kindle touch - freezes when I''m trying to access new books or switching from menu to home page. It's happening more and more often. I haven't been able to download a book this week. I've tried shutti… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Hi, I was attempting to continue reading a downloaded book
Hi, I was attempting to continue reading a downloaded book and the Kobo is frozen. It is showing a quote page with the word 'loading' at the bottom. It is plugged into my computer but the Ereader tab … read more
Viet - Printer Tech
Viet - Printer Tech
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I have a Kindle reader Model #D00611. Havent used it for
I have a Kindle reader Model #D00611. Haven't used it for sometime and decided to read a book i had downloaded. It appeared that the screen wanted to open but it was "ghosting" and never cleared up so… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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my screen is frozen. the menu cursor does not work and the
my screen is frozen. the menu cursor does not work and the menu screen is frozen in place blocking the book pages… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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I called Pandigital on the 24th because my reader freezes.
I called Pandigital on the 24th because my reader freezes. This seems to happen after I purchase a book from Barnes & Nobel. I got it working and the tech sent me e-mail directions for getting my pand… read more
Viet - Printer Tech
Viet - Printer Tech
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My Sony Reader PRS-505 has frozen. I cannot find the books
My Sony Reader PRS-505 has frozen. I cannot find the books I had on the Reader. I was reading a book a few days ago and all of a sudden I could not advance the book or use the menu. I have since lost … read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
After the purchase of a new book it did download after it said
After the purchase of a new book it did download after it said not to turn off the kindle that it was downloading new data. The kindle did open, then it froze on a page and just stayed frozen. I turne… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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