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I have an aura e reader. This isnt the first time that it
I have an aura e reader. This isnt the first time that it got stuck in sleep mode. I was lucky the last two times and it started working again. but it has been 3 days now and is still stuck in sleep m… read more
RandyNetwork Tech
RandyNetwork Tech
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There seems to be a loose connection with my E reader. it
there seems to be a loose connection with my E reader. it won't charge at all … read more
Josh
Josh
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My Kobo glo e reader is frozen nothing works. Not ago it
My Kobo glo e reader is frozen nothing works JA: When did you last charge your Glo? Customer: Not long ago it says it is nearly full JA: Have you tried a force reboot (pressing and holding the power b… read more
Aparna Indresh
Aparna Indresh
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My kobo glo was plugged in for two hours and it was not
My kobo glo was plugged in for two hours and it was not charging. I tried different cords and ac adapters with no luck. … read more
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Can't connect E reader to computer. Kobo CE0560 Kobo AURA.
Can't connect E reader to computer JA: What brand and model of e-reader do you have? Customer: Kobo CE0560 Kobo AURA JA: How long has this been going on with your CE0560? What have you tried so far? C… read more
Harry
Harry
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When Windows 10 updated my computer, something happened to
When Windows 10 updated my computer, something happened to my Kobo account. I clicked on the icon and received a message...C:\Program Files (x86)\Kobo\Qt5Gui.dll contains an error. Error status 0xc000… read more
Cris
Cris
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I restarted my kobo glo and now the screen is blank. The
I restarted my kobo glo and now the screen is blank. The green light turns on and off when I slide the power switch, but the screen stays white and blank whether the green light is on or not. … read more
RandyNetwork Tech
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Is there a way to charge the e-reader without attaching it
is there a way to charge the e-reader without attaching it to the computer? … read more
Josh
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I HAVE A KOBO GLO .I have Adobe DE 4.5 on my computer.I HAVE
I HAVE A KOBO GLO .I have Adobe DE 4.5 on my computer.I HAVE BORROWED A BOOK FROM MY LOCAL LIBRARY AND HAVE IT ON MY COMPUTER OK. HOWEVER WHEN I TRANSFER IT TO MY EBOOK READER IT WILL NOT OPEN. A SIGN… read more
Pete
Pete
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I am wondering how I return my Kobo Glo HD bought Aug 2016
Hi I am wondering how I return my Kobo Glo HD bought Aug 2016 and the connection on the reader is loose and won't take the charger. … read more
Pete
Pete
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My e-reader went back to factory settings and nmiw won,
my e-reader went back to factory settings and nmiw won … read more
Josh
Josh
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My reader is frozen,I have tried you suggested options but
My reader is frozen,I have tried you suggested options but none seem to work. … read more
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Josh
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I have a Kobo Glo and my computer is no longer detecting it
Hi, I have a Kobo Glo and my computer is no longer detecting it when I plug it in. I have tried 2 different cords and 3 different USB ports. I decided to try my mother's Kobo Glo and that one works pe… read more
GeekGal
GeekGal
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Bachelors Degree
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My Kobo-glo is locked-up in the On position. Wil not shut-off
My Kobo-glo is locked-up in the On position. Wil not shut-off or do anything.the back-light will come on but nothing else works.… read more
Aric
Aric
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Run A/V and repair business for over
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I have two kobo,s. One a kobo touch that I have been using
I have two kobo,s. One a kobo touch that I have been using all the time no problem at all with it. This kobo desktop was on another computer that I had been using. I have now this pc and down loaded m… read more
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My Kobo Glo is not detected by my new iMac 27 when I plug it
My Kobo Glo is not detected by my new iMac 27 when I plug it into my computer. I have tried plugging it into different ports on my hub, as well as directly into my computer. It is just not detected. W… read more
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Nick H.
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When I plug my Kobo glo into my computer it says "connected
When I plug my Kobo glo into my computer it says "connected and charging. I cannot get it to move form this page. Secondly everytime I unplug my reader from the computer a prompt comes up saying you h… read more
Dr. Fix-It
Dr. Fix-It
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Im trying to set up a kobo touch reader for a friend. Neither
I'm trying to set up a kobo touch reader for a friend. Neither of us is good on a pc! the reader isn't connected to the pc; it's switched on and in sleep mode. I brought up the kobo website, got to th… read more
Dr. Fix-It
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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