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I have problems to register fire amazon stablet. Fire 7 i…

Customer Question
Hi i have problems...

Hi i have problems to register fire amazon stablet

Technician's Assistant: What's the make/model of your device? How old is it?

Fire 7 i just bought this tomorrow

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Today

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No thanks

Submitted: 5 months ago.Category: E-Readers
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Answered in 5 minutes by:
11/13/2017
Electronics Technician: Jason Jones, Technician replied 5 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 18,302
Experience: Years of experience and education.
Verified

Hello,
I look forward to helping you today.

May I ask what problem you are having?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 5 months ago
I can't register to fire amazon
Electronics Technician: Jason Jones, Technician replied 5 months ago

Why not? Are you able to connect to the wireless signal?

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Customer reply replied 5 months ago
I connected to wireless all ready but for register
Electronics Technician: Jason Jones, Technician replied 5 months ago

What problem are you having when you attempt to register?

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Customer reply replied 5 months ago
Error message
Electronics Technician: Jason Jones, Technician replied 5 months ago

May I ask what the error message is?

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Electronics Technician: Jason Jones, Technician replied 5 months ago

May I ask what the error message is?

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Customer reply replied 5 months ago
Your fire was not registered due to a server error
Customer reply replied 5 months ago
Please go to the register your fire page and try to register again using your account credentials
Electronics Technician: Jason Jones, Technician replied 5 months ago

Are you trying to log into an Amazon account that already exists or are you trying to create a new one?

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Customer reply replied 5 months ago
Amazon account i have all ready and i try to create the new one just same message come out
Electronics Technician: Jason Jones, Technician replied 5 months ago

It sounds like you cannot sign into your current account and you cannot create a new account.

Are you using a different email address for the new account?

Go to the following page and log in. Are you able to do so?

Log in: http://amazon.com

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Customer reply replied 5 months ago
i log in to amazon but on tables is letting me
Electronics Technician: Jason Jones, Technician replied 5 months ago

I don't understand your last statement. Are you saying that you are able to log into your account on Amazon.com, but are not able to do so on the tablet?

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Customer reply replied 5 months ago
What can do now
Electronics Technician: Jason Jones, Technician replied 5 months ago

Are you sure that the tablet is connected to the wireless network? You must do that first, before you can connect.

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Customer reply replied 5 months ago
is connected
Electronics Technician: Jason Jones, Technician replied 5 months ago

Are you able to access any websites on the tablet?

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Customer reply replied 5 months ago
Yh
Electronics Technician: Jason Jones, Technician replied 5 months ago

What?

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Customer reply replied 5 months ago
im able to access to any website
Electronics Technician: Jason Jones, Technician replied 5 months ago

You are able to log into your account on Amazon.com, but not able to do so on the tablet that does have Internet access.

I have run out of ideas.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

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Customer reply replied 5 months ago
Okay thanks
Electronics Technician: Josh, Technician replied 5 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,671
Experience: E-reader expert
Verified

Hi,

A new expert here -- Sometimes, there is an issue with the registration server and it requires that you register it over the phone. Are you able to do that?

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Customer reply replied 5 months ago
How i can do that
Electronics Technician: Josh, Technician replied 5 months ago

You can call them at: 0800(###) ###-####/p>

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Customer reply replied 5 months ago
If i call them they going to solve the problem
Electronics Technician: Josh, Technician replied 5 months ago

Yes, please call them and let me know the result.

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Customer reply replied 5 months ago
called them they is same problems but they going to solve this out
Electronics Technician: Josh, Technician replied 5 months ago

Great! They are able to fix the issue for you?

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Customer reply replied 5 months ago
Hi josh why you people take 21pound to my account
Customer reply replied 5 months ago
For what reason
Electronics Technician: Josh, Technician replied 5 months ago
We are a paid service as described when you signed up.
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Customer reply replied 5 months ago
Before i sign in the they said 5 pounds for that. they take 3 pounds before and 21pour after why
Electronics Technician: Josh, Technician replied 5 months ago

You will need to contact customer service

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Customer reply replied 5 months ago
What the number please
Electronics Technician: Josh, Technician replied 5 months ago

http://ww2.justanswer.com/help

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Dan T.
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Satisfied Customers: 142
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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