E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I have problems to register fire amazon stablet. Fire 7 i…

Customer Question
Hi i have problems...

Hi i have problems to register fire amazon stablet

Technician's Assistant: What's the make/model of your device? How old is it?

Fire 7 i just bought this tomorrow

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Today

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
11/13/2017
Electronics Technician: Jason Jones, Technician replied 7 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 18,959
Experience: Years of experience and education.
Verified

Hello,
I look forward to helping you today.

May I ask what problem you are having?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
I can't register to fire amazon
Electronics Technician: Jason Jones, Technician replied 7 months ago

Why not? Are you able to connect to the wireless signal?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
I connected to wireless all ready but for register
Electronics Technician: Jason Jones, Technician replied 7 months ago

What problem are you having when you attempt to register?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Error message
Electronics Technician: Jason Jones, Technician replied 7 months ago

May I ask what the error message is?

Ask Your Own E-Readers Question
Electronics Technician: Jason Jones, Technician replied 7 months ago

May I ask what the error message is?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Your fire was not registered due to a server error
Customer reply replied 7 months ago
Please go to the register your fire page and try to register again using your account credentials
Electronics Technician: Jason Jones, Technician replied 7 months ago

Are you trying to log into an Amazon account that already exists or are you trying to create a new one?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Amazon account i have all ready and i try to create the new one just same message come out
Electronics Technician: Jason Jones, Technician replied 7 months ago

It sounds like you cannot sign into your current account and you cannot create a new account.

Are you using a different email address for the new account?

Go to the following page and log in. Are you able to do so?

Log in: http://amazon.com

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
i log in to amazon but on tables is letting me
Electronics Technician: Jason Jones, Technician replied 7 months ago

I don't understand your last statement. Are you saying that you are able to log into your account on Amazon.com, but are not able to do so on the tablet?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
What can do now
Electronics Technician: Jason Jones, Technician replied 7 months ago

Are you sure that the tablet is connected to the wireless network? You must do that first, before you can connect.

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
is connected
Electronics Technician: Jason Jones, Technician replied 7 months ago

Are you able to access any websites on the tablet?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Yh
Electronics Technician: Jason Jones, Technician replied 7 months ago

What?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
im able to access to any website
Electronics Technician: Jason Jones, Technician replied 7 months ago

You are able to log into your account on Amazon.com, but not able to do so on the tablet that does have Internet access.

I have run out of ideas.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Okay thanks
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,840
Experience: E-reader expert
Verified

Hi,

A new expert here -- Sometimes, there is an issue with the registration server and it requires that you register it over the phone. Are you able to do that?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
How i can do that
Electronics Technician: Josh, Technician replied 7 months ago

You can call them at: 0800(###) ###-####/p>

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
If i call them they going to solve the problem
Electronics Technician: Josh, Technician replied 7 months ago

Yes, please call them and let me know the result.

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
called them they is same problems but they going to solve this out
Electronics Technician: Josh, Technician replied 7 months ago

Great! They are able to fix the issue for you?

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Hi josh why you people take 21pound to my account
Customer reply replied 7 months ago
For what reason
Electronics Technician: Josh, Technician replied 7 months ago
We are a paid service as described when you signed up.
Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Before i sign in the they said 5 pounds for that. they take 3 pounds before and 21pour after why
Electronics Technician: Josh, Technician replied 7 months ago

You will need to contact customer service

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
What the number please
Electronics Technician: Josh, Technician replied 7 months ago

http://ww2.justanswer.com/help

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I need to set up new kindle...hopefully saving all previous
I need to set up new kindle...hopefully saving all previous books … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
I just bought a new Kindle and I can't seem to get into my
I just bought a new Kindle and I can't seem to get into my existing account. I don't know if it because my daughter-in- law ordered it for me. I know my password, but I don't know what ID us used for … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
I have several books on my Nook and I was reading one
I have several books on my Nook and I was reading one earlier today. I then powered off the unit and now when I have rebooted, I can no longer see the books in the Library, nut when I hook the unit up… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
HOW CAN I MAKE MORE ROOM ON MY KINDLE? I GET A MESSAGE TO TO
HOW CAN I MAKE MORE ROOM ON MY KINDLE? JA: How long has this been going on with your Kindle? What have you tried so far? Customer: I GET A MESSAGE TO TO REMOVE CONTENT FROM HOME JA: Anything else you … read more
Harry
Harry
1,950 satisfied customers
There's no Buy button where I used to buy books. I think
Several months. For a couple of months I had to put the book I wanted on my wish list and order from there. Can't do that now … read more
Harry
Harry
1,950 satisfied customers
My Kindle will no longer charge. Is there a way of
My Kindle will no longer charge. Is there a way of installing a new battery? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Can't turn kindle on. Has light and full charge. 30 minutes
Can't turn kindle on. Has green light and full charge. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
969 satisfied customers
I had download of The President is Missing but it said it
I had download of The President is Missing but it said it was in cloud or library. I have the regular kindle that is 12 years old or even older. What's going on since I can't find it anywhere on my ki… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
How do i change my credit card # on my kobo reader. It just
how do i change my credit card # on my kobo reader … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
I have a new Kindle which s fully charged and when I turn it
I have a new white Kindle which s fully charged and when I turn it on it only comes up in Italian even after trying several restarts. I NEED ENGLISH … read more
Josh
Josh
Technician
21,840 satisfied customers
It has not been used in quite some time, and when the
First, it has not been used in quite some time, and when the charger was plugged in I had the message that the battery was empty. After leaving on charge for a couple of hours the screen is blank. Whe… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
My e-reader is blocked on a page and does not respond
Hi, my e-reader is blocked on a page and does not respond toanything … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I lost everything off my nook. Samsung color nook. So I kept
So I kept getting messages that I was running out of room so I deleted a bunch of apps. Too many I guess because all my books are gone. I went in to Barnes and noble and they said to use google play to get nook app but I have no google play … read more
Harry
Harry
1,950 satisfied customers
I just orederded some books--do not appear on my kindle.
Second opinion] hi i just orederded some books--do not appear on my kindle… read more
Harry
Harry
1,950 satisfied customers
Early keyboard Kindle, shut down yesterday, but I suspect
Early keyboard Kindle, shut down yesterday, but I suspect not switched off. Did not boot up today just some vague grey shapes at bottom of screen. Has been on charge now for about an hour, but no reac… read more
Harry
Harry
1,950 satisfied customers
Loading to my computer cloud reader instead of my kindle.
Second opinion] Loading to my computer cloud reader instead of my kindle… read more
Harry
Harry
1,950 satisfied customers
Some books on my screen have a check on it and an x. how can
some books on my screen have a check mark on it and an x. how can I open it? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
I can' buy books. Kobo Arc. It says my account info is not
It says my account info is not up to date. How do I update it? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
111 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x