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I have had my kindle fir 3 eej. I have had my kindle for 3…

Customer Question
I have had my...

I have had my kindle white fir 3 eej

Technician's Assistant: What's the make/model of your device? How old is it?

I have had my kindle white for 3 weeks I just charged it over night and is is frozen

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just tried to turn it on this morning and again this evening and it has the picks of the months on it . No I have not tried anything

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Same thing happened to my last one it was about a year old but did not try to fix it

Submitted: 8 months ago.Category: E-Readers
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Answered in 5 minutes by:
11/13/2017
Electronics Technician: Cris, Technician replied 8 months ago
Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 6,967
Experience: A technician which covers all grounds including E-Readers.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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