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1) I am locked out of my KOBO reader. I don't know the
1) I am locked out of my KOBO reader. I don't know the password & have requested a reset many times but never get an email. I had previous problems loading my books from my laptop to reader - it said … read more
Josh
Josh
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Pearl.. I have Kindle Fire HD8 7th Generation. Brand new.
Hi, Pearl. My name is*****: What brand and model of e-reader do you have? Customer: I have Kindle Fire HD8 7th Generation. … read more
Harry
Harry
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My credit card expired last July.. I got a message to renew
my credit card expired last July.. I got a message to renew it.. but it was placed on the first page of my kindle.. A place I never look.. I purchased two more books and then got a second message wich… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My email address is: [email protected] My email
My email address is:***@******.*** I can't apply a kindle gift to my Kindle. I've received 3 new codes and they don't work. The gift certificate notification is: BP9P-AH47NL-W9A5 Please contact me. … read more
Harry
Harry
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My email address has been changed. How do I change my email
My email address has been changed. How do I change my email address with kindle? … read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
I am having trouble trying to make a purchase this morning.
My name is***** and I am having trouble trying to make a purchase this morning. I have my password ***** -new- 8/27/17, however, old password ***** xmas2014. Neither password ***** ***** I have not ma… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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A new "image" on my Kindle. It is asking for my WIFI
A new "image" on my Kindle. It is asking for my WIFI network. … read more
Josh
Josh
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I need to reset my credit card expiry date. Bare with me
I haven't bought any new books for a few weeks and during that time I received a new credit card (same number) although with new expiry date. I have tried exploring how to do this although I'm not sure of the process. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
He Pearl, I originally set up my wife's original Nook (she
He Pearl, I originally set up my wife's original Nook (she is on her third Nook). However, we both don't remember the Password. When I used the online system, it didn't recognize any of our email addr… read more
Pete
Pete
Engineer
Bachelor's Degree
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Placed order after absence - payment of $12.66 already taken
Placed order after long absence Dan - payment of $12.66 already taken from Visa but NO BOOK & I've tried every avenue to try & find out what's happenned to find no order placed reply Kev Geraldton W.A… read more
Pete
Pete
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Bachelor's Degree
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I have no idea when i purchased the kindle, i have inquired
i have inquired with you by email and phone and it seems that i don't have the correct equipment to fix the problem myself. i had purchase 2 ebook stories in oct. and they could not be transferred to my reader because my reader was too old. also, it did not receive the supposedly automatic updates from amazon. … read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
My paperwhite has become very slow, especially when I turn
My paperwhite has become very slow, especially when I turn it on. Then I get a message saying there is a problem but it eventually comes on. … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My games have license expired and need to renew. I cannot do
my games have license expired and need to renew. I cannot do this because it tells me my kindle is not connected to open network. I had to get a new wifi modem and they put in the new pw and it worked… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,462 satisfied customers
I got a new kindle and am not able to enter my old account. My users n
I got a new kindle and am not able to enter my old account. My users name is ***** ***** although I receive emails from you at this address, neither is my password *****… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Kindle with keyboard--had it for three years or so and it never
Kindle with keyboard--had it for three years or so and it never asked for a password XXXXX three weeks ago. This was a present from my son who registered it under his name and credit card. I've called… read more
Cris
Cris
63 satisfied customers
The right hand cursor is not working so I cannot read my latest
The right hand cursor is not working so I cannot read my latest magazine! Up, down and left work, it just won't move to the right. Help please!… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I purchase a Pandigital Android tablet. I was able to connect
I purchase a Pandigital Android tablet. I was able to connect to the Wi Fi I got a gmail account and I also got a Barnes & Noble account. I recently purchased a book from Barnes and Noble. I gave them… read more
Mary
Mary
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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