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I just bought a new kindle fire, it is brand new. Just
Nothing. instructions were to contact you before using the fire kindle … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I have a 5th Gen Kindle Fire with 8GB internal storage. As
I have a 5th Gen Kindle Fire with 8GB internal storage. As best I can determine, my fire is downloading something and putting it in the internal storage, to the tune of 2-300MB/day. The apps I routine… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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How do you get rid of a virus? Nook - Samsung. Couple of
Couple of days. I have an anti virus on it but not working. … read more
Josh
Josh
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I was given an Amazon fire 7 with Alexa. I started reading a
I was given an Amazon fire 7 with Alexa. I started reading a book on it and a pop -up came on the screen and showed me I could pick my background to make my reading more pleaseurable . I thought i WOU… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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lost my computers DSL Fastexcess password, been on the phone
lost my computers DSL Fastexcess password, been on the phone for 20 minutes. Need ti to hook up my Kindle Fire, help????… read more
RandyNetwork Tech
RandyNetwork Tech
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I chose 2 books to download but they didn't. They are on my
I chose 2 books to download but they didn't. They are on my List but not on my Kindle. I have tried to download them several times but with no luck … read more
Josh
Josh
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I need to put read books back into the cloud. It's a kindle
I don't know how long as I have had some health problems and didn't use the device for a while. I have tried to push on the book like I used to do with my old fire but it doesn't work. I am 83 years old and don't do real well with things like this. … read more
Josh
Josh
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My daughter and daughter in law went in together and bought
my daughter and daughter in law went in together and bought me a Kindle for my 75 birthday,I would like to start it up and get it out of my daughter in law's name into mine which is Harriett Ann Durla… read more
Benimur
Benimur
Senior Technician
Associate Degree
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I purchased two kindle books to read on my ipad. I have the
I purchased two kindle books to read on my ipad. I have the kindle app installed but am unable to call up the books I purchased … read more
Josh
Josh
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I understand I need to download the Kindle app to my Kindle
I understand I need to download the Kindle app to my Kindle Fire to be able to get library books. I though I had done so and I got the message "Success! Your Kindle App is on the way." But then nothin… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My book, Settle for More, has been delivered to my kindle,
My book, Settle for More, has been delivered to my kindle, but it won't download … read more
Richard
Richard
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How can I tell if I have a virus? Also how do I add security
How can I tell if I have a virus? Also how do I add security to my Kindle fire? … read more
Cris
Cris
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I want to buy a Kindle Am 99 years old but have all my
I want to buy a Kindle Am 99 years old but have all my marbles .I am trying to decide on a Samsung Galaxy or a mazon FIRE What is the difference between th Fire HD and the Fire HDX?? That may help me … read more
Cris
Cris
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When I download books from Amazon they don't arrive. I'm noting
When I download books from Amazon they don't arrive. I'm noting that it's not showing that there's a charge but I can still read my books.… read more
Thomas
Thomas
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Associate Degree
984 satisfied customers
I am unable to read a book that my kindle tells me I already
I am unable to read a book that my kindle tells me I already bought. if I already bought it and I don't believe I read it, why can't I read it now?… read more
Josh
Josh
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I am blind and use Kindle to listen to e-books. Cant load
I am blind and use Kindle to listen to e-books. Can't load anything because too much stored now. I thought cloud held stuff already read. I've gone though library and dumped dozens of books. What do I… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Downloaded books from a thumb drive to computer. Followed all
Downloaded books from a thumb drive to computer. Followed all instructions to transfer to Kindle Fire 1st edition. Even made up a few. Tried deregistering twice. Computer says it is in the Kindle. Tri… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have bought myself a Kindle Fire, but I dont have WIFI.
I have bought myself a Kindle Fire, but I don't have WIFI. I want to transfer books to my Kindle, through my Laptop via a USB cable. How do 'n do it? I understand the manual but the part that I have t… read more
Dr. Fix-It
Dr. Fix-It
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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