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Have been communicating with Pearl Wilsonanother specialist…

Customer Question
Have been communicating with...

Have been communicating with Pearl Wilsonanother specialist regarding my credit card change. Still waiting for further instructions.

Technician's Assistant: What's the make/model of your device? How old is it?

It's a paper white

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Within the last 2 weeks

Submitted: 8 months ago.Category: E-Readers
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Answered in 19 minutes by:
11/12/2017
Electronics Technician: Russell H., Technician replied 8 months ago
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,775
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I have no power over charges, billing, no access to your credit information. For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at

***@******.***

or through Chat or Phone by way of this page:

http://ww2.justanswer.com/contact-us

- Do you still need help with your PaperWhite also?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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