E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
I have been in contact with help line re buying a new Kobo
I have been in contact with help line re buying a new Kobo Aura H20 and cannot connect to my Wi Fi. Based on instructions I changed my password. I received an e-mail saying it had accepted my new pass… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
302 satisfied customers
I live in Australia. I have a Kindle paper. I have just
Hi Pearl. I live in Australia. I have a Kindle paper white. I have just finished charging it today, but now I can't get anything on the screen. Usually the text I'm reading will just pop up when I ope… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,492 satisfied customers
MY KINDLE PAPER READER KEEPS FREEZING ON ME, TO THE POINT
MY KINDLE PAPER WHITE READER KEEPS FREEZING ON ME, TO THE POINT NOW THAT I CANNOT ACCESS ANYTHING AT ALL … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,492 satisfied customers
I just purchased a new reader and in setting up my account
I just purchased a new reader and in setting up my account it told me I had already had an account but I have forgotten my pas word … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
I have a Kindle D00901 and the screen is just, even though I
I have a Kindle D00901 and the screen is just white, even though I have charged it and the green light shows it is fully charged. How do I reset without losing my books … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,492 satisfied customers
I have a debit card but no credit card. Can I register my
I have a debit card but no credit card. Can I register my debit card to purchase books for my kindle? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
Did nont receive my subscription. How can I update my credit
Did nont receive my subscription. How can I update my credit card info? … read more
Russell H.
Russell H.
Technician
13,455 satisfied customers
I have a credit card change with ordering books on my
I have a credit card change with ordering books on my kindle … read more
Louie
Louie
Senior Technician
Associate Degree
10,669 satisfied customers
I need to change credit card information on my kindle paper.
I need to change credit card information on my kindle white paper. i have been able to change the date and name, but not the card type and number. … read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
What to do when kindle freezes up and wont do anything,
what to do when kindle freezes up and wont do anything … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,492 satisfied customers
I have a paper kindle version 5. Overtime I want to get into
I have a paper white kindle version 5. Overtime I want to get into the kindle to remove books etc. My old unusable Verizon email #comes up. I have had gmail for /3 months and it will not come up autom… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
How do I change the credit card details, amazon kindle paper
my daughter purchased this for me however she put het credit card details in and every time I purchase a book she gets charged. I don't know what I can do to change this … read more
Nathan
Nathan
Bachelors of Science
25,461 satisfied customers
I cannot swipe to change pages anymore, Paper 2 years old,
I cannot swipe to change pages anymore JA: What's the make/model of your device? How old is it? Customer: Paper White 2 years old JA: How long has this been going on? What troubleshooting have you tri… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,492 satisfied customers
I forgot my passcode - please help and send sms to
I forgot my passcode - please help and send sms to ************ … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
My device has fallen a coulpe of times and no longer swipes
My device has fallen a coulpe of times and no longer swipes to turn the page. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,492 satisfied customers
I have an updated visa card and Number. How do i change
Hi, i have an updated visa card and Number. How do i change account on my kindle. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
I can,t change my credit card information. kindle paper
I tried to follow instructions on kindle computer website. I just changed my visa card, I also have credit balance with amazon. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,009 satisfied customers
I have a kindle paper. I was tying to down load a book and a
I have a kindle white paper. I was tying to down load a book and a message came up that said I had a problem with a pasted payment. Now there is a white box on may screen that I can' remove. Its like … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x