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My kindle will not accept my password. Amazon kindle model…

Customer Question
My kindle will not...

My kindle will not accept my password

Technician's Assistant: What's the make/model of your device? How old is it?

Amazon kindle model 5.8.11

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

First time. Just renters get password

Submitted: 9 months ago.Category: E-Readers
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Answered in 7 hours by:
11/12/2017
Electronics Technician: Randy Boman, Technician replied 9 months ago
Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 10,529
Experience: E-Reader Technician
Verified
If you do not remember the passcode for your Kindle, you’ll need to reset your device, which will remove all of your personal information, including your lock screen passcode and parental controls, Amazon account information, Wi-Fi settings, and downloaded content.Any content you’ve purchased from Amazon is automatically saved to the Cloud and can be re-downloaded from the All tab when you register your Kindle to your account again.To reset your device:Tap the passcode field to bring up the onscreen keyboard.
Type###-##-#### and then tap OK. Your Kindle will restart.
To use your Kindle again, you'll need to connect to a wireless network and register your device
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Electronics Technician: Randy Boman, Technician replied 9 months ago
My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.
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