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I'm logged in to Amazon but when I go down to my start
I'm logged in to Amazon but when I go down to my start button, scroll up and hit kindle, it has a problem with my password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,006 satisfied customers
A week or so ago i bought Born a Crime by Trevor Noah, for
a week or so ago i bought Born a Crime by Trevor Noah, for ono-line reading. I'm pretty sure I had to buy it to download, or at least that my fairly old pc wa judged not able to use cloud reader. I re… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I need to put read books back into the cloud. It's a kindle
I don't know how long as I have had some health problems and didn't use the device for a while. I have tried to push on the book like I used to do with my old fire but it doesn't work. I am 83 years old and don't do real well with things like this. … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I received my Aug 9 order of "The Man who killed Kennedy On
I received my Aug 9 order of "The Man who killed Kennedy On my ipad bu not my Kindle. Usually it comes to both and I'd prefer reading on the Kindle because of ease of handling. Is it possible to get i… read more
Nathan
Nathan
Bachelors of Science
25,445 satisfied customers
I have about 20 books on my kindle; each time I try to
I have about 20 books on my kindle; each time I try to access one I get an error message telling me to delete the book and download it from the cloud. How is this done, and do I risk losing any of the… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,254 satisfied customers
Placed order for Maureen Dowd Voting This Year Dangerously
placed order for Maureen Dowd Voting This Year Dangerously Sept 13, 2016. It did not load. Please DELETE this book from Kindle.… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,857 satisfied customers
My books were downloading to my kindle. Now they are
My books were downloading to my kindle. Now they are downloading to the cloud and I do not know how to get them from the cloud onto my kindle. How can I avoid them going onto the cloud?… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
yesterday I purchased 7 free kindle books, none have arrived
yesterday I purchased 7 free kindle books, none have arrived non my Kindle & yes wifi was turned on.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I am blind and use Kindle to listen to e-books. Cant load
I am blind and use Kindle to listen to e-books. Can't load anything because too much stored now. I thought cloud held stuff already read. I've gone though library and dumped dozens of books. What do I… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I want to know how to get to a book Ive already started when
I want to know how to get to a book I've already started when I go back to read some more. (Now it just tells me the date I first purchased it, not how to get back to it.) It also sometimes doesn't ap… read more
Cris
Cris
1,316 satisfied customers
I downloaded the Ipad2 update today and now my kindle cloud
I downloaded the Ipad2 update today and now my kindle cloud is jammed. That is, it requests my login information, but when I provide it, it doesn't respond.… read more
Nathan
Nathan
Bachelors of Science
25,445 satisfied customers
I finished reading my book last night...10:31. Attempted
I finished reading my book last night...10:31. Attempted to see what I might read next...up pops a book I have deleted from the Kindle. Then everything stopped...got a message about going to CLOUD...s… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
I have 4 Kindles under the same account as my family and I
I have 4 Kindles under the same account as my family and I share books. We have reached 500 books in the archived books and have also 500 books active to be read. How many books can we have altogether… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I HAVE HAD TO TURN IN A NEW KINDLE DUE TO MALFUNCTION. I TURNED
I HAVE HAD TO TURN IN A NEW KINDLE DUE TO MALFUNCTION. I TURNED IN A PRIOR ONE THAT I PURCHASED BEFORE THAT ONE. BECAUSE IT WAS WHILE INEXPENSIVE, INADEQUATE AND NOT COMPARABLE TO THE ONE THAT I HAD F… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I purchased Killing Kennedy on Amazon. The only option I was
I purchased Killing Kennedy on Amazon. The only option I was allowed after purchase was "Deliver to myKindle Cloud Reader." As a result, I can only read the ebook when in a wi-fi area. I want to downl… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
66 satisfied customers
The screen on my Kindle has some "whited out" spots and part
The screen on my Kindle has some "whited out" spots and part of a bar scan code visible on it. Then there is a white line, like the edge of a page that goes down the middle of every page I try to read… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
First of all, I would like to know what the warranty was that
First of all, I would like to know what the warranty was that came with my 2nd generation Kindle. 2ndly, here is what is happening. Nothing, when I try to get to the mail page. (going form the on posi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I can read any books that I already have on my Kindle but
I can read any books that I already have on my Kindle but no new books that I order are downloading. Does a Kindle ever need a new battery even though it is charged.… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Mike

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Dr. Fix-It

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... its a whole library in your hands.

Kriptokrit

Kriptokrit

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Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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