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My kindle (2 years old) has 'frozen' with the screen in
My kindle (2 years old) has 'frozen' with the screen in shade with a typical "Discover the most-read books this week" Kindle front screen. I was reading it (partial charge), set it down & plugged it i… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
My kindle charging light does not come on & the kindle does
My kindle charging light does not come on & the kindle does not take a charge … read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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I have a battery with an exclamation inside it. Trying to
I have a battery with an exclamation mark inside it. Trying to charge it on my Macbook--don't see that anything is happening … read more
Md. Sadique
Md. Sadique
self employed
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I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
Randy***** CellTech
Randy***** CellTech
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The battery gets depleted even when I am not using the
The battery gets depleted even when I am not using the reeder.Now it is plugged in but I am not sure if it is charging. … read more
Aparna Indresh
Aparna Indresh
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I haven't used it for a while and now there is a battery
I haven't used it for a while and now there is a battery picture wit han exclamation mark. How do I get back on to the kindle … read more
Anthony_Infotech
Anthony_Infotech
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I can't recharge m 8th generation touch screen Kendle. The
I can't recharge m 8th generation touch screen Kendle. The screen shows a battery with an exclamation point i it. The yellow charging ligjht stays on for onky a few minutes/ … read more
Richard
Richard
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I have not used my kindle for about 2 weeks, I have gone to
I have not used my kindle for about 2 weeks, I have gone to turn it on and there is large exclamation mark inside a battery in the centre of the screen. I have charged it overnight twice in a row usin… read more
Harry
Harry
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My kindle screen shows a picture of a battery with an
Hi. My kindle screen shows a picture of a battery with an exclamation point inside it. The light is amber. I have charged it for several hours, but there is no change. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
I have a kindlepaper. It's screened is like frozen with a
I have a kindlepaper white. It's screened is like frozen with a picture of an exclamation point inside a rectangular box. We have tried charging it til we are blue in the face and holding the button. … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My kindle won't hold charge. We followed your instructions
Hi, my kindle won't hold charge. We followed your instructions from this website but it's still not charging. I purchased the kindle in October 2017. Cheers Emily … read more
Md. Sadique
Md. Sadique
self employed
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I am having an issue with my kindle. For some reason it
Hi there. I am having an issue with my kindle. For some reason it shows me a large battery icon with and exclamation mark. I thought I just needed to charge it - it looked first like charging fixed th… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I was reading last night....it said "battery low". I plugged
I was reading last night....it said "battery low". I plugged it in all day yesterday and last evening when I was reading, it suddenly shut down. Now when I have it plugged in it shows battery symbol w… read more
Richard
Richard
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My kindle, after being charged, presents a black rimmed
My kindle , after being charged, presents a black rimmed battery-looking thing with a giant exclamation point inside. It won't open … read more
Nathan
Nathan
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I have'nt used my kindle for about 3 weeks. When I opened it
I have'nt used my kindle for about 3 weeks. When I opened it today it showed a facsimile of a torch battery with an exclamation mark. I surmised it needed charginging but after many hours on charge st… read more
Richard
Richard
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Used the wrong cable to charge my Kindle Voyage, and now all
Used the wrong cable to charge my Kindle Voyage, and now all I see is an image of battery with exclamation point and can't reset. Did I fry the battery? Thank you. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My kindle lights up showing a stark battery with an
my kindle lights up showing a stark battery with an exclamation point in the middle. Light at bottom is on (showing charging?) but after 2 hours nothing has changed. Won't shut down by button/slot at … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
I HAVE TRIED REBOOTING AS YOU SUGGEST WITHOUT SUCCESS. MY PROBLEM
I HAVE TRIED REBOOTING AS YOU SUGGEST WITHOUT SUCCESS. MY PROBLEM IS THAT HALF THE SCREEN IS FILLED WITH THE DISPLAY THAT IS ALWAYS THERE AND THE OTHER HALF REFLECTS THE CONTENTS I CANT GET THE HALF O… read more
Steve G.
Steve G.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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